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[Remote] CSR Benefits Consultant

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is a mission-driven organization dedicated to helping families protect what matters most. They are seeking a CSR Benefits Consultant to conduct virtual consultations with families, explain benefit options, and guide clients through the enrollment process while maintaining compliance with company standards.

Responsibilities

  • Conduct scheduled virtual consultations with families through Zoom
  • Explain available life, accident, and supplemental benefit options
  • Guide clients through the enrollment process with professionalism and clarity
  • Maintain accurate documentation and ensure compliance with company standards
  • Participate in weekly team meetings, training sessions, and development calls
  • Build professional relationships that support long-term client satisfaction

Skills

  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam
  • Customer service or client-facing experience is helpful but not required

Benefits

  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling designed to support work-life balance
  • Pre-qualified client consultations provided — no cold outreach required
  • Comprehensive training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Long-term income potential through vested renewals
  • Clear advancement opportunities into leadership roles
  • Supportive and collaborative team culture

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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