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[Remote] Member Support Consultant

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is expanding its remote team and seeking service-minded professionals who want flexibility, professional growth, and the opportunity to make a lasting impact. The Member Support Consultant will conduct virtual consultations with veterans and their families, assess their needs, and guide them through the enrollment process for supplemental benefit options.

Responsibilities

  • Conduct scheduled virtual consultations with veterans and their families through Zoom
  • Assess client needs and explain available supplemental benefit options
  • Guide clients through the enrollment process and provide follow-up support
  • Maintain organized digital documentation and ensure regulatory compliance
  • Participate in team meetings, training sessions, and development programs

Skills

  • Authorized to work in the United States
  • Windows-based laptop or desktop computer with webcam
  • Reliable internet connection
  • Veterans, military spouses, and those passionate about supporting the veteran community are encouraged to apply

Benefits

  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling that supports work-life balance
  • Pre-qualified client consultations provided — no cold outreach required
  • Comprehensive training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Long-term income potential through vested renewals
  • Clear leadership development and advancement pathways
  • Supportive, mission-driven team culture

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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