QuickBooks Live Bookkeeping Expert Assisted - Remote Work Opportunity with Flexible Scheduling and Competitive Remuneration

Join Our Team as a QuickBooks Live Bookkeeping Expert Assisted and Thrive in a Culture of Innovation and Teamwork

We are excited to announce an exceptional opportunity for a QuickBooks Live Bookkeeping Expert Assisted to join our team on a seasonal basis, working from the comfort of your own home. As a customer-facing expert, you will provide professional guidance to small business owners managing their businesses through QuickBooks Online. If you possess a deep understanding of QuickBooks Online, strong bookkeeping skills, and excellent customer service abilities, we encourage you to apply for this rewarding role.

About Our Company and Culture

At our company, we pride ourselves on fostering a culture of innovation and teamwork. We believe in empowering our employees to grow and develop their skills, providing them with the tools and resources necessary to succeed. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a work environment that is inclusive, supportive, and rewarding.

Job Overview

The QuickBooks Live Bookkeeping Expert Assisted role is a unique opportunity to work in a fast-paced, virtual environment with minimal supervision. As a QuickBooks expert, you will be responsible for providing bookkeeping guidance to small business owners via video and audio tools, maintaining a professional, friendly, and reassuring tone. You will create high-quality customer interactions that instill confidence, using deep customer empathy and expertise in QuickBooks Online.

Key Responsibilities:

• Provide bookkeeping guidance to QuickBooks Online small business owners via video and audio tools, maintaining a professional, friendly, and reassuring tone
• Create high-quality customer interactions that instill confidence, using deep customer empathy and expertise in QuickBooks Online
• Guide small business owners on bookkeeping best practices and how to make optimal use of QuickBooks Online
• Review information input by small business owners for accuracy, assist with troubleshooting, and provide insights on their financial data
• Critical thinking and problem-solving to address bookkeeping issues and customer inquiries
• Willingness to learn and support new products and services

Qualifications and Requirements

To be successful in this role, you will need to possess the following qualifications and skills:

Essential Qualifications:

• 3+ years of bookkeeping and/or accounting experience
• Minimum 1 year of QuickBooks Online experience
• QuickBooks Online ProAdvisor Certification required
• Customer service experience, including interacting through video and audio tools in a professional, friendly, and reassuring manner
• Strong attention to detail and ability to manage multiple tasks
• Strong written and verbal communication skills
• Proficient with technology, with a strong knowledge of computer software and the ability to learn new technologies quickly
• Dedicated high-speed internet connection (DSL, cable, or fiber)

Preferred Qualifications:

• CPB (Certified Professional Bookkeeper) certification
• Intuit Academy Bookkeeping Certificate
• Experience supporting Payroll, Sales Tax, or Tax Preparation

Key Skills and Attributes

To excel in this role, you will need to possess the following key skills and attributes:

• Strong customer service skills, ensuring interactions are professional, friendly, and reassuring
• Ability to work in a fast-paced virtual environment with minimal supervision
• Critical thinking, problem-solving, and determination in addressing customer needs
• Willingness to learn and support new products and services as they are introduced

Scheduling and Work Arrangements

We offer a flexible scheduling arrangement, with the opportunity to work 20-40 hours per week. We encourage PM hours and provide the flexibility to work from home.

Career Growth Opportunities and Learning Benefits

As a QuickBooks Live Bookkeeping Expert Assisted, you will have the opportunity to develop your skills and expertise in QuickBooks Online, bookkeeping, and customer service. You will also have access to training and development resources to support your career growth.

Work Environment and Company Culture

Our company culture is built on a foundation of innovation, teamwork, and customer-centricity. We strive to create a work environment that is inclusive, supportive, and rewarding. As a remote worker, you will have the flexibility to work from home and maintain a healthy work-life balance.

Compensation and Benefits

We offer a competitive salary and a comprehensive benefits package, including:

• Competitive salary
• Opportunity for career growth and development
• Flexible scheduling and remote work arrangements
• Access to training and development resources
• Inclusive and supportive company culture

Conclusion

If you are a motivated and customer-focused individual with a passion for QuickBooks Online and bookkeeping, we encourage you to apply for this exciting opportunity. As a QuickBooks Live Bookkeeping Expert Assisted, you will have the chance to make a significant impact on small business owners and contribute to the success of our company. Apply now and take the first step towards a rewarding new role.

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