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Employelevate: Weekday Evening Concierge Extraordinaire

Remote role Full-time Open position

We are seeking a charismatic and skilled Concierge to join our team at Planned Companies in Washington D.C. As a Weekday Evening Concierge, you will be the face of our organization, providing exceptional service and creating unforgettable experiences for our tenants, guests, and vendors. If you have a passion for delivering top-notch customer service and are looking for a part-time opportunity with a competitive salary, we want to hear from you!

Job Summary

Planned Lifestyle Services (PLS) is hiring a motivated and knowledgeable Concierge to ensure the best experience and related services are provided to all. As a Concierge, you will be responsible for greeting and assisting tenants, guests, and vendors, developing and maintaining relationships, and providing individualized services to meet their unique needs and expectations.

Primary Responsibilities

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide personalized experiences based on their personalities, lifestyles, needs, and expectations
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide direction, referrals, and help access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services
  • Document, secure, and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor the lobby, and maintain and control keys and access cards

Requirements

  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming experience to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured, and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Benefits

  • Competitive salary: $19.00 per hour
  • Full-time employees (30+ hours/week) eligible for medical, dental, vision, and other ancillary benefits
  • All employees eligible to participate in the company's 401K with employer match

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply to this exciting opportunity. Planned Companies is an equal opportunity employer and welcomes applications from diverse candidates.

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