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Remote Night Shift IT Support Analyst - Las Vegas

Remote role Full-time Open position

In the city that never sleeps, our team is dedicated to providing 24/7 IT support to our clients. We're seeking a highly skilled and self-motivated Remote Night Shift IT Support Analyst to join our team, ensuring seamless support to our client base during nighttime hours.

Job Overview

We offer a competitive salary range of $60,000 - $70,000 per year, based on experience, along with an attractive benefits package that includes:

  • 3 weeks of paid vacation
  • 5 flex days
  • Health allowance

This is a fully remote, full-time position, working Monday through Friday from 11:00 PM to 7:00 AM PST. If you're a tech-savvy individual with a passion for IT support, a reliable home office setup, and the ability to work independently, we encourage you to apply.

Key Responsibilities

  • Monitor and respond to incoming tickets via our ticketing platform
  • Perform scheduled maintenance, patching, and software updates
  • Provide remote support for Microsoft 365, Azure, and Windows Server environments
  • Run nightly checks on system health, backups, and cybersecurity tools
  • Escalate critical issues when needed and document activities for the day team to follow up

Ideal Candidate

We're looking for an experienced IT professional with a strong background in:

  • Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)
  • Azure (Intune, Entra ID, user and device management)
  • Windows Server (Active Directory, GPOs, backups)
  • Hardware/Software Troubleshooting
  • Endpoint security tools and system monitoring

Additional Skills (Optional)

  • Certifications: MS-100, AZ-104, Security+, Network+, etc.
  • Experience with virtualization (VMware, Hyper-V)
  • AI Experience: Copilot, ChatGPT, Gemini, etc.

Requirements

  • Must be a U.S. citizen or permanent resident
  • Fluent in reading and writing English
  • Reliable and fast home internet
  • A professional and quiet dedicated workspace
  • Comfortable being awake and working during the night shift
  • Must be based in Nevada
  • No Criminal Record and Bondable
  • Must complete a background check prior to hire

Why Join Our Team

At Netsmart, we combine hands-on IT expertise with a forward-thinking mindset, helping businesses adopt scalable, secure, and intelligent technology solutions. As a Remote Night Shift IT Support Analyst, you'll play a critical role in ensuring the continuation of our professional support and maintenance on a 24/7 basis.

How to Apply

If you're looking for a stable, high-impact night shift role with a professional IT Services Company, don't delay and apply today!

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