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Family & Student Enrollment Advisor for Academic Coaching Company

Remote role Full-time Open position

Position: Family & Student Enrollment Advisor Company: Illuminos Academic Coaching & TutoringLocation: Remote Role: Independent Contractor 1099 About Us: Illuminos Academic Coaching & Tutoring (illuminos.co) is a trusted leader in academic support and executive function coaching with over 17 years of experience helping students thrive. We work with families to provide personalized, skills-based support that empowers learners 3rd grade through college. As our services continue to grow, we seek a compassionate and collaborative professional to serve as the first point of connection for prospective families during the intake and onboarding process. Position Overview:We are looking for an empathetic and highly organized Student & Family Enrollment Advisor to guide parents and students through a thoughtful intake process that blends conversation, insight, and program recommendations — all grounded in our mission of supporting executive function, learning strategies, and student wellness. This full-cycle consultative enrollment role blends thoughtful needs assessment, relationship-building, and service advising with a light pre-sales flair. You’re not a ‘sales rep’ — you’re a trusted advisor who listens deeply, diagnoses challenges, and communicates how Illuminos can help. Think: part school counselor, part solution strategist, part onboarding matchmaker. This remote, part-time role (10–15 hours per week, including day and evening availability) plays a critical role in ensuring each student is thoughtfully matched with a coach who can support their individual goals. Be a critical first impression for families taking their first step toward transformational support. If you have a background in counseling, special education, and experience working with students from 3rd grade through college, and you enjoy building trust by connecting authentically with both parents and students, this is a rewarding opportunity to make a lasting impact. Key Responsibilities:

  • Conduct new family consultation calls with parents to assess student needs and provide service recommendations.
  • Administer and interpret intake extended interviews/evaluations and summarize key findings via Zoom.
  • Support an emotionally safe, high-trust enrollment experience.
  • Serve as the main point of contact for families from initial inquiry through enrollment.
  • Collaborate with the Client and Coach Success team to establish meaningful coach matches.
  • Provide insight and documentation to support smooth onboarding for coaches.
  • Maintain clear records and follow-ups in alignment with company systems and practices.
  • Help ensure a thoughtful, personalized experience for every family.
  • Track and follow up on client consultation calls, ensuring all intake and enrollment tasks are completed.

Qualifications:

  • Background in therapy, counseling, education, or school psychology (required).
  • Must have experience working with students with ADHD, OCD, Autism, Anxiety, Depression, Perfectionism, and other similar diagnoses.
  • Experience working with multiple ages (3rd-grade through college students) preferred.
  • Strong communication skills — confident, kind, and insightful.
  • Ability to “read the room,” connect quickly, and simplify complex program details into real-life solutions.
  • Ability to problem-solve, multitask, and remain highly organized.
  • Comfortable working remotely and independently, with availability for day and evening hours.
  • Genuine interest in student success and family support services.
  • Strong communication skills, ability to listen closely and analyze quickly, excellent oral communication skills, ability to learn information, and explain to others.
  • Parental experience or deep understanding of family dynamics, a plus.

Benefits:

  • Competitive hourly pay: $25 - $30/hr depending on virtual or in-person sessions, experience, background, and demand by location.
  • Join a values-driven, tight-knit remote team that puts students first.
  • Help shape and evolve a role that matters deeply to our growth.
  • Work in a flexible environment with emotionally intelligent leadership.
  • Opportunity to make a direct impact on student outcomes and family satisfaction.
  • Collaborative and supportive team culture.
  • Flexible, part-time hours in a remote work environment.
  • Purpose-driven work aligned with student-centered values.
  • Opportunity for career development and growth.

How to Apply: We’d love to hear from you if you are passionate about helping students succeed and supporting families with care and expertise! Please apply to https://www.illuminos.co/ldr-apply Join Illuminos and help families take the first step toward lasting academic and personal growth. Job Types: Part-time, Contract Pay: $25.00 - $30.00 per hour Expected hours: 10 – 15 per week Benefits:

  • Employee discount
  • Flexible schedule
  • Referral program

Schedule:

  • Evenings as needed
  • Monday to Friday
  • Weekends as needed

Work Location: Remote Apply Job!

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