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[Remote] Technical Program Manager

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Applied Systems is a company that has spent over 40 years building technology for insurance professionals and is currently seeking a Technical Program Manager to join their DevOps and SRE team. This role involves leading large-scale, cross-functional technical programs, ensuring initiatives are delivered effectively while driving alignment across complex organizational ecosystems.

Responsibilities

  • Lead prioritization and develop integrated program plans that align cross-functional teams and technical leadership across large-scale initiatives
  • Expertly identify, map, and manage complex dependencies by applying deep technical knowledge to surface upstream and downstream impacts
  • Deliver regular, business-ready updates and insights to cross-functional leaders, ensuring full transparency on progress, resource needs, and organizational capacity
  • Proactively anticipate and identify emerging risks across complex, multi-workstream initiatives, escalating high-impact issues with data-driven insights and clear recommendations
  • Drive resolution of bottlenecks and address interdependencies across complex, multi-team ecosystems by engaging directly with stakeholders to translate program needs into actionable plans
  • Own program communication – tailoring updates on goals, status, risks, and decisions for each audience from engineering teams to business and technical leadership
  • Facilitate integrated planning and retrospective sessions with cross-functional teams, surfacing coordination challenges and optimizing workflows and resource allocation
  • Drive process innovation across program stakeholders, developing and implementing frameworks for continuous improvement in team coordination and delivery quality

Skills

  • 8+ years of experience managing complex, cross-functional technical programs in fast-paced, enterprise-scale technology environments
  • Proven track record of engaging and influencing technical and cross-functional leadership to align resources and drive outcomes across large-scale programs
  • Ability to facilitate productive conflict and build consensus to accelerate decision-making and problem resolution
  • Experience identifying organizational trends and patterns and incorporating them proactively into program planning and risk mitigation strategies
  • Experience engaging cross-functional stakeholders with diverse viewpoints to drive alignment, manage expectations, and maintain transparency across all phases of complex initiatives
  • Demonstrated ability to influence without direct authority and drive alignment across matrixed, cross-functional organizations
  • Deep understanding of software development practices, cloud-based delivery models, and DevOps and SRE principles within modern engineering ecosystems
  • Jira and Confluence – leveraged to identify, track, and surface insights across complex program landscapes
  • AI-powered productivity and collaboration tools including Atlassian Rovo and Claude

Benefits

  • Medical, Dental, and Vision Coverage
  • Holiday and Vacation Time
  • Health & Wellness Days
  • A Bonus Day for Your Birthday
  • Depending on the role, team members may also be eligible for additional compensation plans (bonus and commission).

Company Overview

  • Applied Systems is a digital insurance agency that provides software for agency management systems. It was founded in 1980, and is headquartered in University Park, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www1.appliedsystems.com.
  • Company H1B Sponsorship

  • Applied Systems has a track record of offering H1B sponsorships, with 9 in 2025, 3 in 2023, 5 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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