[Remote] Product Analyst

Note: The job is a remote job and is open to candidates in USA. Resident is a rapidly growing omnichannel retailer focused on quality and comfort in home furnishings. The Product Analyst will play a critical role in shaping data-driven product and business decisions, collaborating with a global Data team to improve user experience and conversion rates.

Responsibilities

• Own and analyze the end-to-end user funnel — from discovery through to checkout — identifying opportunities to improve conversion, user experience, and revenue performance
• Define KPIs and measurement frameworks for product initiatives and business performance, ensuring the right metrics are in place to drive meaningful decisions
• Lead the design and analysis of A/B tests, including hypothesis definition, metric selection, and impact evaluation
• Build and evolve the data foundations — event tracking, core metrics, and data definitions — in partnership with Data Engineering
• Develop dashboards and monitoring tools that provide ongoing visibility into product and business performance
• Conduct deep-dive analyses to identify trends, anomalies, and performance gaps, translating findings into clear, actionable recommendations
• Serve as a trusted analytical voice within the business — actively shaping strategy, challenging assumptions where the data demands it, and influencing key decisions with well-reasoned, evidence-based narratives
• Establish scalable methodologies for measuring product and business performance across online and offline channels
• Partner closely with Product Managers and global stakeholders to prioritize opportunities and influence roadmap decisions
• Apply statistical rigor to experimentation, including power analysis, sample size estimation, and result interpretation

Skills

• BSc/BA in a highly quantitative field — Economics, Industrial Engineering, Statistics, Computer Science, or similar
• 3+ years of experience as a Product Analyst or Growth Analyst in a B2C environment
• Proven experience in large-scale eCommerce or retail environments
• Strong hands-on experience analyzing user behavior — funnels, segmentation, cohorts, churn, and LTV
• Proven experience designing and analyzing A/B tests at scale
• Advanced SQL skills with experience working across large, complex datasets
• Strong ability to translate ambiguous business questions into structured analysis and clear, actionable insights
• Confident communicator with the ability to present recommendations persuasively and engage constructively with challenge and debate
• Experience working in cross-functional, global team environments
• Data visualization and reporting tools — Tableau, Looker, Power BI, or similar
• Experience with data infrastructure — event tracking, data pipelines
• Python or R for advanced analytics
• Familiarity with AI tools for data analysis and productivity

Benefits

• Remote-first workplace (since 2016!)
• Competitive salary
• Annual bonus potential
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• “Take what you need” PTO.
• Wellness benefits
• Online learning resources & trainings
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

Company Overview