[Remote] Revenue Operations Specialist: Sales Focus

Note: The job is a remote job and is open to candidates in USA. Red Rover is a company focused on enhancing sales operations through data-driven execution. As a Revenue Operations Specialist, you will own systems and processes that empower the sales team, improve CRM hygiene, and support onboarding and training for new sales hires.

Responsibilities

• Own CRM hygiene and adoption: keep HubSpot clean, consistent, and trustworthy for the sales team
• Build and maintain pipeline reporting, activity tracking, and sales performance dashboards
• Support forecast accuracy by ensuring deal data is complete, stage-appropriate, and up-to-date
• Identify process gaps and build automations that reduce manual work and keep reps focused on selling
• Own Gong configuration and adoption: manage Engage workflows and sequences for SDR outbound productivity, support Enable rollout for rep training and onboarding, and surface Gong insights to sales leadership in a clear, actionable format
• Track tool usage across the sales stack and flag adoption gaps to sales leadership so they can address them with their teams
• Support onboarding for new sales hires: ensure they're up to speed on tools, processes, and workflows quickly
• Develop and maintain process documentation, playbooks, and rep-facing guides
• Translate Gong insights (call data, deal signals, rep activity trends) into actionable inputs for sales leadership coaching
• Partner with the Sales Strategy Lead on new tool and process rollouts, with a focus on driving actual adoption rather than just launching
• Pull and structure the data needed for territory design, quota modeling, and capacity planning
• Support CPQ administration and deal desk execution in DealHub, ensuring reps can move quotes forward without friction
• Own day-to-day DealHub configuration: product catalog maintenance, pricing rules, and quote templates
• Troubleshoot quote issues and serve as the first point of contact for rep questions
• Build reporting for win/loss analysis, ICP performance, and product attach rates so the Sales Strategy Lead and CS team can draw the right conclusions
• Partner with the marketing-aligned RevOps Specialist to ensure clean handoffs, shared data definitions, and consistent lifecycle tracking
• Contribute to shared Business Operations projects, including data infrastructure, system integrations, and process standardization
• Bring curiosity and a collaborative spirit to a small, close-knit team that relies on each other

Skills

• 2+ years in a sales operations, revenue operations, or related analytical or process-focused role
• Hands-on HubSpot experience. You've built workflows, managed pipelines, and know your way around the CRM
• Familiarity with a CPQ platform (DealHub experience is a strong plus). You understand how quoting, pricing rules, and approval workflows fit into the sales process
• Experience with Gong or a similar conversation intelligence platform. Familiarity with Gong Engage or Gong Enable is a strong plus
• Some background in sales enablement, training, or process documentation. You understand what reps actually need to perform
• Comfort with data: pulling reports, building dashboards, and making sense of pipeline and activity metrics
• Strong communication skills. You can explain a process to a skeptical rep or walk leadership through a dashboard without losing either audience
• A growth mindset. You're curious, you ask questions, and you'd rather figure something out than wait for someone to hand you the answer
• Bonus: experience in B2B SaaS or a high-growth environment where you had to figure things out as you went

Company Overview