Financial Aid Advisor

UC Irvine is a prestigious member of the Association of American Universities, known for its academic excellence and innovation. The Financial Aid Advisor plays a crucial role in supporting student success by administering various types of financial assistance and advising students and parents on financial aid programs. This position requires a solid understanding of financial aid policies and the ability to analyze student data for eligibility determinations.

Responsibilities

• The Financial Aid Advisor uses professional financial aid concepts applied to a limited number of financial aid functions
• Provides information and interpretation of standard policies, procedures and regulations
• Works independently under general supervision, interpreting a variety of financial aid policies and procedures as well as agency regulations
• Advises students and parents regarding all aspects of financial aid, including various University, Federal, and State financial aid programs, student budgets and fee payments
• Analyzes student data and verifies the integrity of documentation (e.g., IRS, DHS, Social Security, etc.) to determine eligibility for student aid programs
• Processes documents for the initial and follow-up evaluation of student files

Skills

• Basic knowledge of policies, regulations, and practices for awarding financial aid
• Basic knowledge of student loan programs, funding processes, Federal regulations, and Federal loan processing system
• Basic knowledge of University policies, processes, and procedures
• Basic knowledge of advising and counseling techniques
• Ability to apply knowledge of policies to individual situations
• Problem identification and critical thinking skills
• Ability to calculate financial aid with attention to detail and accuracy
• Organizational skills and ability to prioritize work and meet deadlines
• Demonstrates written and verbal communication skills. Active listening skills. Possesses customer service orientation skills
• Ability to assess processes and recommend improvements. Good interpersonal skills
• Bachelor's degree in related area and / or equivalent experience / training
• 1-3 years
• Proficiency with standard office software, internet, and email applications. Basic knowledge of common University-specific computer application programs
• Experience using complex databases
• Experience using student financial planning/student billing systems
• Experience using content management software

Benefits

• Medical insurance
• Sick and vacation time
• Retirement savings plans
• Access to a number of discounts and perks

Company Overview