Financial Aid Advisor

Oregon State University is a dynamic community of dreamers and doers, and they are seeking a Financial Aid Advisor. The Financial Aid Advisor will contribute to the administration of financial aid programs and counsel students and families regarding the financial aid process while managing a student case load for determining aid eligibility.

Responsibilities

• Responsible for activities related to processing financial aid files
• Determining eligibility for Federal, State and institutional financial aid programs
• Ensure accuracy and compliance when awarding and adjusting student financial aid on individual student files
• Professional judgment to interpret regulations, policies and procedures and how they apply to financial need, budgets, or other items to determine needed changes appropriate to individual student aid packages
• FAFSA application processing and reconciliation for verification, Federal reject codes, holds and/or unofficial results consistent with current financial aid regulations
• Review individual student appeals to determine possible reinstatement of financial aid eligibility when student is out of Satisfactory Academic Progress Policy compliance
• Working with computer supported systems for completing FAFSA applications/verification/requirements on-line
• Contributing to writing policies and procedures to keep OSU operations compliant with Federal and State regulations
• Counsels students and families in understanding the financial aid process, funding options, costs and completing the FAFSA
• Interprets complex financial aid requirements and regulations and communicates how those apply to individual student circumstances
• Works with university services and other departments to assist students who need additional resources
• Advises students, families, university personnel, community groups and agency personnel who inquire about financial aid programs and aid opportunities
• Demonstrate ability to interpret and enforce compliance with institutional, state and federal regulations
• Assists Director with various reports, special assignments, and other duties as assigned
• Works evenings and weekends as needed
• Makes decisions to a specific course of action including financial aid program expenditures

Skills

• Bachelor's degree
• One year of experience working in Higher Education
• Strong written and oral communication skills with diverse communities
• Ability to work with and counsel diverse students, parents and the community
• Commitment to exceptional customer service
• Fluent in a second language, preferably Spanish
• Previous experience as a financial aid advisor or working in a Financial Aid office
• Banner Experience
• Current working knowledge of Title IV financial aid programs and regulations

Benefits

• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

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