Experienced Part-Time Remote Admin and Customer Service Representative – Supporting arenaflex's Regenerative Farming Mission

At arenaflex, we're passionate about revolutionizing the way we produce and consume food, while prioritizing the well-being of our animals, the earth, and our community. As a dedicated and organized Admin and Customer Service Representative, you'll play a vital role in supporting our mission by providing exceptional administrative and customer service expertise.

About arenaflex

arenaflex is a medium-sized regenerative family-friendly farm that's committed to bringing nutrient-dense food to our community while healing the earth and ensuring our animals are happy. Our work is meaningful, and we pride ourselves on being a hardworking, results-driven company. We strive to give 110% every day, focusing on making someone's day, upholding our ethos, and ensuring raw milk safety.

Position Overview

We're seeking a highly skilled and dedicated Admin and Customer Service Representative to join our team on a part-time basis. This role will involve both administrative tasks and customer service responsibilities, with a focus on maintaining excellent communication with our customers and coordinating with our Amish team. As a key member of our team, you'll have the opportunity to work in a dynamic and supportive environment, contributing to a company that's making a positive impact on the world.

Key Responsibilities

### Administration & Data Entry

• Perform data entry for dairy cow sheets and conduct weekly analysis to ensure accurate and up-to-date records.
• Handle applications and submit necessary forms in a timely and efficient manner.
• Maintain calendars and schedule appointments to ensure seamless communication and coordination with our team.
• Assist with human resources tasks, including handbook updates and paperwork, to ensure compliance and accuracy.
• Organize and manage our Google Drive to ensure easy access to important documents and information.
• Manage customer emails, calls, and texts to provide exceptional customer service and support.

### Customer Service

• Answer calls, texts, and social media inquiries in a timely and professional manner, providing accurate and helpful information to our customers.
• Coordinate with our Amish team to ensure seamless operations and effective communication.
• Schedule deliveries and manage customer communication regarding raw milk herdshares to ensure a smooth and enjoyable experience for our customers.

Essential Qualifications

* Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.

• Excellent communication skills, both written and verbal, with the ability to effectively communicate with customers, team members, and stakeholders.
• Experience in administration and customer service, with a proven track record of providing exceptional service and support.
• Proficient in Google Drive and other office applications, with the ability to learn and adapt to new systems and technologies.
• Ability to work independently and manage time effectively, with a strong sense of self-motivation and discipline.

Preferred Qualifications

* Experience working in a farm or agricultural setting, with knowledge of regenerative farming practices and principles.

• Familiarity with raw milk production and distribution, with a strong understanding of the importance of food safety and quality control.
• Experience working with Amish teams or communities, with a strong appreciation for their values and traditions.
• Certification in customer service or a related field, with a strong commitment to ongoing learning and professional development.

Why Join arenaflex?

This is a unique opportunity to be part of a meaningful mission while working in a dynamic and supportive environment. If you're passionate about customer service and want to contribute to a company focused on sustainability and community, we would love to hear from you! As a member of our team, you'll have the opportunity to:

• Work in a fast-paced and dynamic environment, with a strong sense of camaraderie and teamwork.
• Contribute to a company that's making a positive impact on the world, with a strong commitment to sustainability and community.
• Develop your skills and expertise in administration and customer service, with opportunities for ongoing learning and professional development.
• Enjoy a competitive compensation package, with benefits and perks that reflect our commitment to our team members' well-being and success.

How to Apply

If you're a motivated and dedicated individual who's passionate about customer service and sustainability, we encourage you to apply for this exciting opportunity. Please submit your proposal on Upwork, including your relevant experience and why you would be a great fit for our team. Including a video is a plus! We look forward to connecting with you and exploring how you can contribute to our mission. Apply to this job Apply for this job