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Administration Service Specialist - 12 Month Term

Remote role Full-time Open position

Canada Life is a company committed to improving the financial, physical, and mental well-being of Canadians. They are seeking an Administration Service Specialist responsible for administrative duties, including processing documents, data entry, and liaising with internal and external contacts.

Responsibilities

  • Open, sort, process and audit incoming documents and outgoing mail (scanning, indexing, quality checks, send out customer letters, etc.)
  • Distribute email to proper areas from shared mailbox
  • Review all evidence of insurability forms/applications/etc. to ensure eligibility of coverage applied for
  • Perform high-volume data entry of new applications across multiple workflow systems with a strong focus on accuracy and efficiency
  • Liaise with internal/external contacts to confirm or obtain information
  • Process orders and invoices for 3rd party service providers
  • Maintain inventory of department supplies

Skills

  • Strong attention to detail
  • High degree of organization
  • Ability to multi-task, work under pressure and meet deadlines
  • Experience with data entry
  • Well versed and easily adaptable to computer software such as in-house data management systems and MS Office (Outlook, Word, Excel)
  • Experience using Microsoft SharePoint for workflow management and developing automation solutions in Power Automate is a strong asset

Benefits

  • Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
  • Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
  • Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
  • Financial Security: Company-matching pension plan, share ownership program and additional investment options.
  • Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
  • Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Company Overview

  • Canada Life looks after retirement, investments, Estate Planning, Wealth Management, Investing for Children, Flexible Life Plans. It was founded in 1903, and is headquartered in Potters Bar, Hertford, GBR, with a workforce of 10001+ employees. Its website is https://www.canadalife.co.uk/.
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