Inside Sales Representative (Remote) - VacancyGlobal
Job Title:Inside Sales Representative (Remote)Job DescriptionJOB DESCRIPTION The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides support with processing customer orders and sales, providing/receiving information, selling client products and/or services and providing other basic customer service support.REIMAGINE YOUR CAREERAre you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns Worlds Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Inside Sales Representative position at Concentrix + Webhelp is just the right place for you!As a remote Inside Sales Representative, youll join an organically diverse team from 70+ countries where ALL members contribute and support each others success and well-being, proudly united as our game-changers. Together, we help the worlds best-known brands improve their businesses through exceptional customer experiences (CX) and tech-powered innovation. And due to continued growth, were looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. Well give you all the training, technologies, and continuing support youll need to succeed. Plus, at Concentrix + Webhelp, theres real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! Thats why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youve always envisioned.What You Will Do In This RoleAs a Inside Sales Representative working from home, you will:
- Provide inbound and outbound customer support using a call flow guide
- Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
- Use product knowledge, build client relationships, and find new ways to retain customers
- Be detail-oriented when it comes to sales of products and services
- Track, document, and retrieve information in databases
- Offer additional products and/or services with every sale
- Deliver expert customer experiences with a smile
- 1+ year of proven hard sales experience
- A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Strong computer navigation skills and PC knowledge
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- A desktop or laptop to complete PC and internet testing
- A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reside in the United States or have a valid U.S. address for residence
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
- English
- Spanish