Solutions Consultant

Description

We want to be transparent about this role from the start. This position is highly visible, client-facing, and requires real commitment. You will engage directly with executive-level stakeholders, including directors, judges, VPs, and senior leadership. Success in this role requires balancing significant preparation time, extensive travel, and shifting deadlines driven by sales demand. If you thrive on ownership, preparation, and performing in front of others, this role will be a strong fit.

Responsibilities

• Travel extensively to support onsite demonstrations, conferences, trade shows, and client meetings. Current travel expectations range from approximately 50 to 75 percent, depending on sales demand. • Deliver consultative product demonstrations of the Inmate Services platform to prospective and existing clients in both remote and onsite settings. • Prepare and configure demo environments aligned to client discovery, operational workflows, and RFP requirements. • Operate in a deadline-driven sales environment where priorities shift, and timelines are not self-selected. • Lead client discussions by asking targeted questions, identifying decision makers, and aligning product capabilities to real operational challenges. • Adapt quickly during live demonstrations and adjust presentation strategy in real time based on audience engagement and feedback. • Manage workload independently with limited day-to-day oversight and maintain readiness for short-notice requests. • Maintain a strong working knowledge of product functionality and collaborate cross-functionally to ensure accurate solution positioning.

Qualifications

• Experience delivering live software demonstrations or presenting complex solutions in front of external stakeholders. • Ability to perform effectively in high-visibility, client-facing situations. • Strong time management skills and the ability to balance multiple deadlines simultaneously. • Demonstrated self-direction and accountability in roles with significant autonomy. • Comfort engaging with executive-level leadership and responding professionally to direct feedback or scrutiny. • Strong written communication skills to support RFP responses and technical validation. • Willingness and ability to travel up to 50 to 75 percent as required.