Experienced Customer Service Representative – Office Operations and Support

At arenaflex, we're on a mission to deliver exceptional customer experiences and provide top-notch services to our valued clients. As a Customer Service Representative, you'll play a vital role in ensuring the smooth operation of our daily admin assistant tasks, working closely with our team to achieve outstanding results. If you're a hard-working professional with a passion for delivering exceptional service, we want to hear from you!

About arenaflex

arenaflex has been a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our valued customers. Our commitment to excellence and customer satisfaction has earned us a reputation as a leader in our industry. We're proud to be a part of the arenaflex team and are excited to welcome like-minded individuals who share our passion for delivering exceptional service.

Responsibilities

As a Customer Service Representative, you'll be responsible for a variety of office support tasks, including:

• Organizing office operations and assisting associates in optimizing procedures
• Sorting and distributing communications in a timely manner
• Creating and updating records, ensuring accuracy and validity of information
• Scheduling and planning meetings and appointments
• Monitoring the level of supplies and handling shortages
• Resolving office-related malfunctions and responding to requests or issues
• Coordinating with other departments to ensure compliance with established policies
• Maintaining trusting relationships with suppliers, customers, and colleagues
• Performing receptionist duties when needed

Preferred Skills

While we welcome candidates from a variety of backgrounds, we're particularly interested in those with:

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Knowledge of "back-office" computer systems
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office
• Knowledge of QuickBooks and Excel

Why Join Our Team?

At arenaflex, we offer a dynamic and supportive work environment that's perfect for those who thrive in a fast-paced setting. As a valued member of our team, you'll enjoy:

• Excellent compensation and benefits, including traditional benefits and perks
• Paid Time Off, including paid birthday and holiday pay
• Flexible family scheduling
• Continuing education and opportunities for growth
• Company-provided uniforms, including an annual boot allowance
• Company-provided take-home vehicle
• Costco Membership
• Company phone
• Chiropractic care (4 annual visits)

Work Environment and Company Culture

Our office is a vibrant and collaborative space where teamwork and open communication thrive. We're committed to creating a positive and inclusive work environment that encourages creativity, innovation, and growth. As a Customer Service Representative, you'll have the opportunity to work closely with our team to deliver exceptional customer experiences and achieve outstanding results.

Compensation and Benefits

We offer a competitive salary and benefits package that includes:

• A comprehensive benefits program, including medical, dental, and vision coverage
• Paid Time Off, including paid birthday and holiday pay
• Flexible family scheduling
• Continuing education and opportunities for growth
• Company-provided uniforms, including an annual boot allowance
• Company-provided take-home vehicle
• Costco Membership
• Company phone
• Chiropractic care (4 annual visits)

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their skills. As a Customer Service Representative, you'll have access to:

• Ongoing training and development opportunities
• Mentorship and coaching from experienced team members
• Opportunities for advancement and career growth
• A supportive and collaborative work environment that encourages creativity and innovation

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to welcome you to the arenaflex team!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees. Apply for this job