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[Remote] People Operations Coordinator

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. NetBrain Technologies Inc. is a leader in no-code network automation, providing IT operations teams with innovative solutions. They are seeking a resourceful and efficient Human Resources professional to support People processes and programs, ensuring a smooth experience for their global workforce.

Responsibilities

  • Own and streamline onboarding — manage the process from offer generation through Day One orientation, coordinating with hiring managers, IT, and payroll to ensure a seamless new hire experience
  • Serve as the first point of contact for employee questions, providing excellent service and escalating to the appropriate resource when necessary
  • Support HR operations across the US, Canada, Germany, India, and the UK, ensuring compliance with local requirements and consistent execution of processes
  • Manage key administrative tasks including I-9 verifications, employment verifications, and digital personnel file maintenance
  • Maintain accurate employee data in the HRIS, ensuring timely updates and communication with relevant stakeholders
  • Coordinate immigration processes, tracking work authorizations and supporting visa filings
  • Monitor compliance training for new hires and annually recurring training campaigns, tracking completion and reporting status
  • Prepare reports and summaries to support People metrics and compliance
  • Assist with communications by sending announcements, updates, and briefings on behalf of the People Team
  • Support team initiatives and projects led by the Director, People Experience, and People Business Partners
  • Maintain and update content on SharePoint and other internal resource hubs
  • Liaise across the global People and Talent Acquisition teams to support a variety of tasks and initiatives including metrics, process, and core HR tasks

Skills

  • Ability to work business hours aligned with Eastern or Central time zones is required
  • 1+ years of experience in an HR or People Operations role required
  • Associate's or Bachelor's degree required
  • Highly organized and detail-oriented, with an instinct for action and follow-through
  • A self-starter who learns quickly, anticipates needs, and takes initiative to improve processes
  • Experienced with Microsoft 365 applications (Word, PowerPoint, Teams, OneDrive); Excel proficiency preferred
  • Experience with HRIS and ATS systems a plus

Benefits

  • 401k
  • Medical/dental coverage

Company Overview

  • NetBrain helps IT teams halve MTTR and prevent outages with AI-driven automation. It was founded in 2004, and is headquartered in Burlington, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.netbraintech.com.
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