[Remote] Bilingual Commissions Administrator (English/Spanish)
Note: The job is a remote job and is open to candidates in USA. Experior Financial Group Inc. is seeking a Bilingual Commissions Administrator who excels both independently and in team settings. This role involves processing commission statements and managing agent inquiries while ensuring timely payments and maintaining accuracy.
Responsibilities
- Collect, process, and input commission statements from various insurance providers
- Analyze commission transactions and cross reference with bank statements
- Manage multiple deadlines to ensure timely commission payments to agents
- Address agent inquiries promptly, accurately, and courteously, including handling challenging situations with professionalism and composure
- Perform additional duties related to the commissions department as assigned by the immediate manager
Skills
- Bilingual fluency in English and Spanish (written and spoken) is required
- Strong attention to detail and accuracy
- Excellent time management and organizational abilities
- Capable of managing tight deadlines and multiple priorities effectively
- Effective problem-solving and investigative skills
- Reliable, trustworthy, proactive, with a keen sense of ownership and initiative
- Exceptional verbal and written communication skills
- Approachable and professional in delivering challenging information on the phone, and in email interactions
- Strong computer skills with a capacity to learn new systems
- Ability to handle stressful situations with a positive, proactive attitude
- Positive demeanor with an openness to constructive feedback
- Must reside and be authorized to work in the USA
- Previous experience in an IMO or at a carrier level is an asset
- Proficiency with Excel is advantageous
Benefits
- Work-life balance with paid vacation and sick days
- Comprehensive medical, dental, and vision benefits
- Flexible work options: on-site, hybrid, and remote
- Career growth and development opportunities
- Diverse team environment
- Straight day shifts with no weekends
- Company events and celebrations
- Tuition reimbursement
- Company-provided equipment
Company Overview