Account Manager – Local Government (Southeast)

Esri is a company dedicated to creating positive global change through GIS technology. They are seeking an Account Manager for Local Government to build relationships, understand customer needs, and deliver results by executing account management and sales processes in the local government sector.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the local government industry. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them
• Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer
• Collaborate with your team. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues

Skills

• 1+ years of enterprise sales and/or relevant consulting or program management experience
• Experience creating partnerships, and establishing yourself as a trusted advisor with customers
• Understanding of account management, account planning and opportunity strategy creation
• Demonstrated knowledge of the local government industry and new technology trends and the ability to translate this into solutions for customers
• Able to negotiate, present, and support visual storytelling across all levels of an organization
• Ability to travel domestically or internationally 25-50%
• Bachelor's in GIS, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S
• Understanding of GIS, Esri technology, and the local government industry as they relate to one another
• Experience managing the sales life cycle
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Master's in GIS, business administration, or a related field

Benefits

• Medical
• Dental
• Vision
• Basic and supplemental life insurance for employees (and their families)
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth

Company Overview