Experienced Full Stack Data Entry Technician – IT Services for arenaflex

Join arenaflex and embark on a journey of limitless possibilities, where you'll soar to new heights, master new skills, and propel your career while having a blast.

About arenaflex

arenaflex is a world-renowned leader in the aviation industry, connecting people and cultures from around the globe. As a member of our team, you'll be part of a dynamic and inclusive community that values diversity, innovation, and excellence. With a rich history and a passion for excellence, arenaflex is the perfect place to launch your career and make a lasting impact.

Why You'll Love This Job

This role is part of the Data Innovation Group within the Data Innovation Division at arenaflex. As a Data Entry Technician, you'll be responsible for providing top-notch support to our end-users, ensuring seamless execution of software and hardware installations, upgrades, and maintenance of PC workstations and peripherals.

Key Responsibilities

* Resolve and close tickets/work orders supporting end-user workstations and peripherals

• Answer client care issues raised from the Helpdesk
• Contribute to workstation projects (global installs/renovations) as a project team member
• Remotely resolve and close demands using remote tools
• Investigate and collaborate with other departments to assist with system-related issues
• Record client interactions in episode management framework including resource management
• Recover data from hard drives or perform data relocation
• Uphold remote access for virtual private network (VPN) availability as well as remote/broadband network for workstations
• Install and design local and network-based printers
• Perform security support
• Work various shifts, including on-call and travel as required
• Follow management direction, complying with IT strategy and methodology
• Perform other duties as mentioned
• Ventures, as required

All You'll Need for Success

* Least Capabilities: + Bachelor's degree or equivalent professional training + Associate/Four-year certification in Software Engineering, Data Systems, or other related field or equivalent work experience/preparation

• 2 years' of certified 'active' IT work experience supporting and resolving various PC workstation software and hardware issues
• Should have firsthand experience supporting workstations in a Windows/TCPIP environment
• Favored Capabilities:

+ A+ accreditation + MCSE/MCP or more + Past IT foundation experience in Aircraft/Airport climate

• Abilities, Licenses, and Certificates:

+ General knowledge of all Windows-based operating systems, including Windows 10 + Knowledge of workflow and with tagging frameworks + Knowledge of VPN network and ability to investigate issues + Ability to work independently and act in a cooperative, team-based environment + Should be able to lift at least 50 lbs

What You'll Get

* Take advantage of all that arenaflex has to offer: + Medical benefits: On the very first day, you'll access your health, dental, prescription, and vision benefits to help you stay great. And that's just the beginning, we also offer virtual doctor visits, flexible spending accounts, and more. + Health Programs: We believe you should be your best self – that's why our health programs give you the right tools, resources, and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Extra Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, travel, and more.

Be Yourself at arenaflex

From the colleagues we recruit to the clients we serve, inclusion and diversity are the foundation of the powerful workforce at arenaflex. Our 20+ Employee Business Resource Groups are centered on connecting our colleagues to our clients, suppliers, networks, and investors, helping colleagues reach their full potential and establishing a comprehensive workplace to address and surpass the challenges of our diverse world. Are You Ready to Feel a Sense of Pride and Fulfillment as You Do Your Part to Keep the Largest Carrier in the World Running Smoothly as We Care for People on Life's Journey? Join arenaflex and be yourself. Apply Job! Apply for this job