Experienced Bilingual Spanish/English Sales Customer Experts – Evening/Overnights – Remote Opportunities at blithequark

Introduction to blithequark

Imagine being part of a global, digital business services company that is revolutionizing the way businesses operate. At blithequark, we deliver cutting-edge, digitally powered business services that help the world's best brands streamline their operations in meaningful and sustainable ways. With a global presence and a team of over 500,000 inspired and passionate individuals speaking more than 300 languages, we are a force for good, supporting our communities, clients, and the environment. Our mission is to make people's lives simpler, faster, and safer through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise.

About the Role

We are seeking highly skilled and motivated Bilingual Spanish/English Sales Customer Experts to join our team. As a Sales Customer Expert, you will be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond to varying questions, issues, and concerns. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. This is an exciting opportunity to grow and challenge yourself, discover your potential, and take your career to new heights.

Key Responsibilities

As a Bilingual Spanish/English Sales Customer Expert, your key responsibilities will include:

• Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns
• Calmly attempting to resolve and de-escalate any issues that may arise
• Escalating interactions when necessary and appropriate
• Responding to requests for assistance and/or processing payments
• Tracking all call-related information for auditing and reporting purposes
• Providing feedback on call issues to help improve our services
• Meeting sales objectives as defined by the company

Qualifications

We are looking for fearless individuals who are inspired to deliver only the best in all that they do. To be successful in this role, you will need:

• At least 6 months of sales customer service experience
• Fluency in both Spanish and English
• To be over 18 years of age
• The ability to type at a speed of 25 words per minute
• A high school graduate or equivalent
• Comfort with desktop computer systems
• Proven oral and written communication skills
• Logical problem-solving skills
• Availability to work various shifts, including evenings and overnights
• The ability to use Windows operating systems
• Organization and work prioritization skills
• At least 6 months of sales experience
• The ability to work independently
• The ability to work in a constantly changing and fast-paced environment
• Strong listening skills
• Superior negotiating skills

Work from Home Requirements

To work from home as a Bilingual Spanish/English Sales Customer Expert, you will need:

• A reliable internet connection with a minimum subscribed download rate of 15.0 Mbps and a minimum subscribed upload rate of 5.0 Mbps
• An internet service provider that has no packet loss and a ping under 50ms
• A clean and quiet workspace that is free from distractions
• Proof of internet speed, which may be required to ensure that your connection meets our requirements

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for growth and development. As a Bilingual Spanish/English Sales Customer Expert, you will have access to:

• Paid training to help you develop your skills and knowledge
• Competitive wages and benefits, including medical, dental, vision, and 401k
• Paid time off and employee wellness and engagement programs
• Opportunities for advancement and career growth within the company
• A dynamic and supportive work environment that encourages collaboration and innovation

Work Environment and Company Culture

At blithequark, we believe that our employees are our greatest asset, and we are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. Our company culture is built on the values of inclusion, diversity, and respect, and we strive to create an environment where everyone feels welcome and valued. As a Bilingual Spanish/English Sales Customer Expert, you will be part of a team that is passionate about delivering exceptional customer service and making a positive impact on our clients and communities.

Compensation, Perks, and Benefits

As a Bilingual Spanish/English Sales Customer Expert at blithequark, you can expect:

• Competitive wages and benefits, including medical, dental, vision, and 401k
• Paid time off and employee wellness and engagement programs
• Opportunities for advancement and career growth within the company
• A dynamic and supportive work environment that encourages collaboration and innovation
• Recognition and rewards for outstanding performance and contributions to the company

Conclusion

If you are a motivated and customer-focused individual who is fluent in both Spanish and English, we encourage you to apply for this exciting opportunity to join our team as a Bilingual Spanish/English Sales Customer Expert. At blithequark, we are committed to providing our employees with a supportive and inclusive work environment, opportunities for growth and development, and a competitive compensation and benefits package. Don't miss out on this chance to take your career to the next level and make a positive impact on our clients and communities. Apply now to become a part of our team and start your journey to success!