Job Title: Experienced Customer Service Specialist – Government and Corporate Affairs at blithequark
Join the blithequark Family and Embark on a Journey of Growth and Exploration
Are you ready to take your career to new heights and explore a world of possibilities? Look no further than blithequark, where you'll have the opportunity to travel the world, grow your expertise, and become the best version of yourself. As a valued member of our team, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.
Why You'll Love This Job
As a Customer Service Specialist – Government and Corporate Affairs at blithequark, you'll be a vital member of our Corporate Affairs Team within the Government Affairs Division. Your primary responsibility will be to promote and sell air travel on blithequark, while also providing exceptional customer service to our valued clients.
Key Responsibilities:
* Promote and sell air travel on blithequark to government and corporate clients
- Prepare itineraries, compute fares, issue refunds, and prepare and issue tickets
- Answer inquiries regarding general travel information and resolve customer problems in a mutually beneficial manner
- Communicate with customers over the phone when researching passenger complaints, advising of cancelled or delayed flights
- Communicate new rules, policies, and procedures that would affect the customer
- Collaborate with internal stakeholders to ensure seamless customer experience
What You'll Need for Success:
*
Minimum Qualifications:
+ Bachelor's degree in a relevant field or equivalent experience/training + Excellent leadership, organizational, and customer contact skills + Knowledge of Native SABRE + Ability to be resourceful and creative at immediate problem resolution + High level of initiative, exercise good judgment, and be dependable + Satisfactory attendance required
Preferred Qualifications:
+ Experience in customer service or sales + Knowledge of the airline industry + Familiarity with CRM software + Bilingual or multilingual skills
What You'll Get:
At blithequark, we're committed to providing our employees with a comprehensive benefits package that includes:
Travel Perks:
Explore the world with your family and friends on over 6,800 daily flights across our global network
Health Benefits:
Access to health, dental, prescription, and vision benefits on day one, plus virtual doctor visits, flexible spending accounts, and more
Wellness Programs:
Stay healthy and motivated with our wellness programs, providing you with the right tools, resources, and support
401(k) Program:
Available upon hire, with employer contributions to your 401(k) program after one year
Join a Dynamic and Inclusive Workforce:
At blithequark, we're proud to be a diverse and inclusive workplace, where our 20+ Employee Business Resource Groups connect our team members to our customers, suppliers, communities, and shareholders. Our inclusive work environment is designed to help team members reach their full potential and create a workplace that meets and exceeds the needs of our diverse world.
Are You Ready to Join the blithequark Family?
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you! Apply now to become a part of our dynamic team and start your journey with blithequark today. Apply Job! Apply for this job