Program Manager, Integrations Operations

This team has the opportunity to make significant impact building out new operational features to support the unique requirements of new products. This team will leverage subject matter expertise across its members to drive operational changes across some of the most innovative spaces at Meta.Program Manager, Integrations Operations Responsibilities

• Lead and coordinate with global cross-functional teams including Product, Engineering, Public Relations/Communications, Public Policy, Legal, Quality, and others to problem solve and develop solutions in support of product launches
• Develop/design processes to drive efficiency and effectiveness and ensure essential KPIs/service goals are met
• Track and analyze key operational metrics to understand the support ecosystem and help determine where to focus optimization efforts
• Drive impact towards product goals, and work with leaders across the organization on strategies for executing, measuring progress, and sharing results
• Build relationships with global and cross-functional teams to understand and anticipate risks to the company, and develop global solutions for monitoring operations and responding to external event

Minimum Qualifications

• BA/BS Degree
• 10+ years of experience in operations in domains such as online operations, informational systems, compliance, risk management, policy, legal operations, or management consulting
• Experience working with product teams on new launches
• Demonstrated experience influencing across functional boundaries and/or globally
• Experience driving operational changes, partnering with operations, engineering, or other technical teams
• Analytical and problem-solving experience

Preferred Qualifications

• MBA
• Experience working in marketing / sales / business development and/or partnerships functions
• Experience with predictive or descriptive analytics and working with machine learning teams

For those who live in or expect to work from California if hired for this position, please click here for additional information. About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. $143,000/year to $202,000/year + bonus + equity + benefits Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.