Staff Design UX Researcher - Radiant System, Inc

Title: Staff Design UX Researcher

Location: 100% REMOTE

Duration: 12+ Months

Position Summary

Role Description

As a Staff Researcher for Client, you will be instrumental in shaping the product and organizational strategy for one of Client most ambitious bets. You ll lead strategic research initiatives and programs that illuminate new problem spaces, define long-term vision, and inspire product innovation across multiple teams.

This is a role focusing on identifying opportunities that expand the value, adoption, and scalability of Client in a rapidly evolving landscape. Your work will extend beyond informing individual product decisions, and will guide how Client evolves, scales, and delivers AI-powered experiences that redefine how knowledge workers discover, connect, and act on content.

In this dynamic and fast-paced environment, you ll operate as both a craft leader and strategic thought partner, embedding deeply with cross-functional stakeholders across research, design, product, engineering, sales, and marketing. You ll be expected to influence team-level execution and executive decision-making alike, ensuring Client builds experiences that are deeply useful, magical, and grounded in human needs. Your work will influence Client offerings and help create magical, reliable, and delightful experiences that redefine knowledge work.

Responsibilities

Lead complex, multi-quarter research initiatives and programs that influence product and business strategy across Client and adjacent areas.

Drive strategic thinking across product, design, and leadership teams, using research to shape vision, goals, and product architecture.

Identify foundational and emergent research opportunities that align with company priorities and fuel long-term innovation.

Own and evolve research practices, mentoring other researchers, championing methodological excellence, and elevating research quality across the org.

Deliver high-signal insights through rigorous triangulation across qual, quant, and behavioral data.

Proactively influence decision-making at the executive and cross-functional leadership levels through compelling synthesis and narrative craft.

Build enduring partnerships across product, design, engineering, sales, and marketing, fostering alignment and shared understanding.

Represent Client Research externally, contributing to thought leadership and helping Client attract and retain top research talent.

Requirements

10+ years of experience in UX Research, with a proven track record of driving product and strategic decisions at scale.

Deep fluency in a broad range of research qualitative and quantitative methodologies across the product lifecycle, from early generative to evaluative and longitudinal.

Demonstrated experience in shaping product vision, working across complex product ecosystems or B2B/enterprise environments.

Skilled at operating in 0->1 contexts, rapidly synthesizing ambiguity into clarity and direction.

Strong executive presence and storytelling ability, and able to influence through insight and empathy across diverse stakeholder groups.

Actively mentor peers, contribute to team rituals, hiring, and foster a collaborative research culture

Preferred Qualifications

Advanced degree in Human-Computer Interaction, Cognitive Science, Psychology, or a related field.

Familiarity with emerging research practices (e.g., AI-integrated research, simulation testing, metrics-driven validation).

Experience building research functions or leading strategy in fast-scaling orgs or innovation labs.

Background in complex industries such as AI, knowledge management, SaaS platforms, or data systems

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