FLEX Leave and Accommodation Manager – Amazon Store

This is a temporary position. 

The Leave and Accommodation Manager is responsible for supporting associates leave and accommodation requests in compliance with FMLA, ADA, and other applicable policies. This role serves as a liaison between associates, third-party administrators, and internal stakeholders to ensure a smooth and supportive leave experience.

CANDIDATE PROFILE

Education and Experience

Required

· 4 year degree in Human Resources management or related fields and 4+ years' experience in benefits and absence administration, or comparable combination of education and experience

· Strong understanding of FMLA, ADA, and related employment laws

· Excellent organizational and communication skills

· Proficiency in Microsoft Excel and documentation systems

Preferred

· Experience with case management and associate relations

This is a remote position and may be located in any location and time zone in the United States.

CORE WORK ACTIVITIES

· Leave Management

o Review and approve leave requests under FMLA, ADA, and Personal Medical categories.

o Coordinate with third-party vendor to transfer case management for property associates.

o Retrieve and review documentation from vendor, including medical certifications and work restrictions.

o Maintain accurate records of leave start/end dates, medical certifications, and return-to-work timelines.

· Documentation and Tracking

o Lead the ADA interactive process by conducting intake calls, assessing accommodation needs, managing documentation, and providing empathetic guidance throughout the leave lifecycle.

o Ensure compliance with federal, state, and local leave laws and company policies.

· ADA Interactive Process

o Initiate and guide the ADA interactive process during initial associate calls.

o Assess the associate’s current condition and concerns about returning to work.

o Manage potential accommodations in partnership with internal stakeholders along with documentation

· Operational Support

o Monitor and triage the leave and accommodations mailbox.

o Coordinate with internal stakeholders to ensure accurate leave coding and pay continuation.

o Support offboarding or separation processes when return-to-work is not feasible.

· Associate Support & Communication

o Serve as the primary point of contact for associates navigating leave and accommodation processes.

o Provide clear, empathetic communication throughout the leave lifecycle.

o Collaborate with HR, Legal, and Associate Relations to resolve complex cases or escalations

The pay range for this position is $35.48 to $57.36 per hour.                                                                                                                                                                                                                                                                  

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 15 days after the date of this posting, August 18, 2025.     

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.