IT Specialist

About CyberCube

• The market leader in digital analytics with the mission of delivering the world’s leading cyber risk analytics on one of the most critical risks of today and the future.

• Exceptionally well-funded startup that has raised over $100MM from top-tier investors.

• Used by 75% of the top 40 US and European cyber insurance carriers & surpassing 100 clients in 2023 with a >99% retention rate. 

• CyberCube and its products consistently earn industry recognition , including awards like Forbes America's Best Startup Employers 2025 and Cyber Risk Solution of the Year in 2025.

• Senior leadership is committed to attracting, developing, and exciting exceptional people from diverse backgrounds and enabling them to work collaboratively across disciplines to do the best work of their careers.

• At CyberCube, we drive ownership for excellence ✅, empowering our team to take initiative, deliver results, and continually raise the bar.

• Named on Forbes’ America’s Best Startup Employers list three years in a row (2021, 2022, 2023)! ️

• Learn what it’s like to be part of CyberCube’s mission: Watch this leadership team interview!

We're looking for an IT Specialist passionate about systems, security, and helping others do their best work.

As a member of the internal IT team, you’ll support employees across multiple regions, improve IT systems and processes, and help keep our endpoints, identity management, and compliance posture sharp.

We value team members who are curious about how AI can improve the way they work—whether through automation, troubleshooting, documentation, or process improvements. In this role, you’ll explore and apply AI tools where helpful, and we assess AI skills as part of our hiring process. then add something similar for engineering manage

Key Responsibilities

• Support onboarding/offboarding and day-to-day IT needs across EE and UK

• Contribute to IT documentation, automation, and process improvements

• Manage and secure endpoints using Jamf, Intune, or similar MDM tools

• Administer Okta

• Help ensure compliance with SOC 2, ISO 27001, and related frameworks

• Assist with vendor evaluations, renewals, and tool integrations

• Collaborate with HR, Legal, DevSecOps, and others on cross-functional needs

Required

• 1-3 years of experience in IT support, helpdesk, or systems roles

• Proven ability to learn quickly and operate independently

• Strong troubleshooting, communication, and documentation skills

• Experience with Okta and SSO/SCIM

• Familiarity with endpoint protection and device management (e.g. Jamf, Intune, Kandji)

• Interest in security, compliance, and scalable IT processes

Bonus (Nice-to-Have)

• Exposure to frameworks like SOC 2, ISO 27001

• Experience with tools like Jira Service Management or Vanta

• Familiarity with scripting, automation, or SaaS integrations

• Experience with incident response plans and related incident alert configurations (EDR/SIEM)

Why You’ll Love It Here

• Play an instrumental role in reshaping one of the oldest industries in the world

• Competitive salary and meaningful early-stage equity

• Company-paid learning and development assistance

• Flexible working hours and the option to work from home when necessary

• Company supported mentorship program

• Grow in a collaborative, respectful, and empathetic culture

CyberCube Analytics, Inc. is an equal opportunity employer. We don’t tolerate discrimination against age, gender, gender identity, gender expression, sexual orientation, race, color, nationality, ethnicity, religion, disability, veteran status, protected genetic information or political affiliation.