Manager - Behavioral and Mental Health

About the position

Responsibilities

• Support the strategy and design of colleague behavioral health programs
• Define strategic goals to achieve Healthy Minds business objectives and mission
• Play lead role in project management of behavioral/mental health initiatives
• Coordinate the implementation of programming with local markets, understanding and adjusting to local regulatory requirements and cultural norms
• Develop and lead behavioral health campaigns/events
• Vendor relationship management, including onboarding new vendor relationships, budgeting, and ongoing monitoring
• Analyze quarterly trends and service level agreements with vendors and collaborate with others to develop improvement plans where necessary
• Assist with the development of colleague communications regarding Healthy Minds programming
• Assist in tracking and monitoring clinicians' continuing education and licensing requirements to remain compliant and up to date
• Drive new initiatives, ensuring alignment with Healthy Minds mission and objectives
• Oversee special projects that require integration between colleague benefits and other CEG priorities
• Coordinate standardization of Healthy Minds strategy across markets
• Conduct research and analysis of mental/behavioral health trends, ensuring presentations are consistently updated with evidence-based information and references
• Explore current mental health data and trends to inform strategy
• Partner with internal stakeholders, such as CEG (Human Resources), legal, operations, and management, and external partners to enhance colleague engagement and well-being opportunities; creating strong relationships to support the successful implementation of programs
• Stay up to date with industry best practices and legislative changes to ensure programs are effective and compliant
• Monitor programs to ensure compliance with internal guidelines and regulatory requirements.

Requirements

• Bachelor's degree required; Graduate degree may substitute with one year of experience
• Prefer 2 to 3 years' experience in program management in a well-being environment or equivalent combination of education and experience
• Excellent communication, interpersonal skills, and written skills with the ability to collaborate effectively with internal and external stakeholders
• Five years of experience in a corporate environment with demonstrated competency in all core technology preferred
• Background in a mental health environment preferred
• Ability to handle escalations and resolve issues in a timely and effective manner
• Strong attention to detail and ability to prioritize tasks in a fast-paced environment
• Ability to maintain confidentiality and handle sensitive information with discretion
• Experience in vendor management
• Robust analytical skills with the ability to use data to develop insights, make decisions, create solutions, and drive continuous improvement
• Demonstrated skills in analyzing and synthesizing data and presenting data in a simple, business-focused presentation format
• Superior time management & organizational skills including the ability to prioritize and multi-task and handle time-sensitive deadlines in a complex, fast-paced environment
• Superior Excel and PowerPoint skills
• Ability to take initiative and work within ambiguous situations
• High degree of adaptability and the ability to learn quickly and work with minimal direction.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

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