Data Entry Pharmacy Technician - Remote
Description: Must be available to work evening Shift: 12:30 p.m.- 9 p.m. CST Founded as a beyond pharmacy solution to exclusively service assisted living, memory care, and behavioral health communities. Medication Management Partners uses innovative technology and a rigorous screening process to simplify the medication management process for our partners. Thanks to our Partner Success Team and our efficient, scalable and interoperable processes, MMP is perfectly scripted to make our partners and their team better. We are an independently owned Long Term Care Pharmacy, located in the southwest suburb of Crestwood, IL, about 20 miles from downtown Chicago. Inc. Magazine recognized MMP in Inc.5000 as one the 5,000 fastest growing privately held companies in the U.S. Our team is dedicated to excellence, and our goal is to be recognized as the best in class pharmacy provider for residential care communities. Our Core Values - this is who we are, and who we are looking for to add to our team!
- Seek first to understand – must be intellectually curious, an active learner and listener, an innovative and resourceful problem solver.
- Always do the right thing – Customer centric, mature, caring and professional adult, who will always do right and make it right.
- Every detail matters – Meticulous attention to detail is a non-negotiable!
- If it were easy, everyone would do it - We are looking for an organized, resilient, determined, and reliable “doer” that follows through with deliverables, seeks to exceed expectations, and always completes assigned tasks – always.
- Live, Learn, Laugh, Love – We are seeking authentic individuals with good intentions, a positive and friendly disposition, who engage their soul, body and mind with what makes them happy, healthy and content.
Behavior Standard: Maintain positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management. Employees at all levels of the business are expected to treat each other with respect. The success of the business depends on co-operation and teamwork among all employees. Role description: MMP’s workflow starts in the data entry department and the quality of information being entered is of utmost importance! The Data Entry Technician is responsible for entering prescriptions into MMP’s FrameworkLTC and DocuTrack pharmacy systems, with attention to both accuracy and speed. The Data Entry Technician will also provide exemplary community and resident support via telephone and email. Responsibilities (including but not limited to):
- Interpreting and entering of prescription orders
- Profile-only data entry
- Answering phones and providing excellent customer service
- Checking emails and messages to pharmacy and responding promptly and professionally
- Investigating and solving community and/or resident issues
- Adjudicating insurance claims
- Leads by example exhibiting the CORE Values each day, adheres to MMP Behavior Standard
- Encourages teamwork and promotes company philosophy
- Attends required company meetings
- Completes all required courses in adherence with PRS compliance system
- Is prompt and able to perform the required duties of the position on a regular, predictable basis
- All employees are responsible for maintaining a safe and secure environment for all
Requirements:
- Minimum of one year of experience in Healthcare Data Entry or Medical Record Management, preferably in a long-term or managed care setting
- High school diploma or equivalent
- Certified & Licensed Pharmacy Technician in Illinois
- FrameworkLTC / DocuTrack knowledge a plus
- Timely and accurate data entry skills
- Excellent verbal and written communication skills, establishing rapport and working with others
- Professional demeanor and appearance with excellent customer service skills
- Highly organized and attentive to detail
- Able to multi-task and work under deadlines
- Motivated, punctual and reliable team member
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