Site Administrative Assistant
Site Administrative Assistant We are changing the way patients experience healthcare. For us, it starts with our Site Administrative Assistant, where customer service excellence meets EHR proficiency. We are searching for our next customer service rockstar to join our Admin Team as a Site Administrative Assistant. If you have creative problem-solving skills and enthusiasm for learning new things, this might be the role for you. Our Site Administrative Assistants are business-savvy Team Members who excel in everything administrative, including scheduling appointments, directing internal communications, faxing, scanning, printing, or making coffee. As a result of their attention to detail, you can find our Site Administrative Assistants accepting payments, calming a patient, retrieving lunch for the team, returning lost items, returning phone calls, ordering supplies, opening the mail, planning activities, installing software, making a list twice, arranging schedules, updating social media, filing, updating documentation, checking-in patients, or checking-out patients. The Site Administrative Assistants are the first face our patients see upon arrival and the last face our patients see when departing; simply put, they are the face of Centricity Research. With a daily emphasis on delivering first-in-class customer service to our patients, our Site Administrative Assistants consistently offer administrative care that our patients tell stories about. Opportunities for growth are available for team-oriented and motivated Team Members. Nothing worth having comes easy, and this will be no exception. Ready to be part of something bigger than yourself? We are excited to review your resume and cover letter explaining why you would be a good fit for our unique and fun team. Job Type: Full-time Salary: $40,000.00 - $42,000.00 per year Healthcare setting:
- Private practice
Medical specialties:
- Endocrinology
Schedule:
- 8 hour shift
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Clinical research: 1 year (Preferred)
- Administrative: 1 year (Preferred)
EDUCATION/EXPERIENCE Minimum:
- Canada/US: HS/GED
- 1 year in a professional office environment Preferred:
- Canada: Associates Degree in Business Management or related fieldUS/Canada: 2 or more years of professional office experience
CORE COMPETENCIES/SKILLS Prerequisite (Essential):
- Excellent communication skills (verbal and written)
- Excellent computer skills (MS Word, Excel and Outlook)
- Attention to detail
- Ability to manage time efficiently
- Self-directed
- Teamwork & Collaboration
- Proficient level of clinical, interpretive, and analytical skills with organizational skills for project planning
- Flexible & Adaptable
- Strong knowledge of ICH GCP, FDA & HC Division 5 guidelines Foundation:
- Conflict resolution
- Receptive to feedback
- Empowering & Developing others
- Empathy Skills
- Planning and organizing skills
- Excellent problem-solving skills
- Achievement oriented
- Analytical ability
- Initiative
- Decision making Leadership:
- Forward thinking
- Innovative
- Creative
- Strategic thinking
- Self confidenceStrong interpersonal skills
PHYSICAL DEMANDS
- Physical demands include but not limited to prolonged sitting, light lifting, standing, reaching, walking, and bending.
- Frequently required to complete work on the computer in a seated positionMay be required to lift light boxes (10 - 20lbs)
WORKING CONDITIONS
- Modern medical office environment or home office environment
- Required to follow OSHA and CCOHS guidelines, in addition to other local healthcare regulations
- Required to perform duties in relation to HIPAA, PIDEDA, and other local privacy regulationsSome positions may require overnight/weekend hours
BENEFITS
- Opportunities to work with internationally renowned physicians
- Comprehensive health benefits, competitive salary
- RRSP or 401(k) contribution matching
- Continued opportunities for growth & development; yearly education allowance
- Paid holiday closures and employee appreciation days off
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