Part-Time Remote Admin and Customer Service Representative

Job description

Location: Remote Position Type: Long-Term Contract on Upwork Hours: 4 hours/day, on-call for 6 hours/day

About Us: We are a medium-sized regenerative family-friendly farm dedicated to bringing nutrient-dense food to our community while healing the earth and ensuring our animals are happy. Our work is meaningful, and we pride ourselves on being a hardworking, results-driven company. We strive to give 110% every day, focusing on making someone's day, upholding our ethos, and ensuring raw milk safety.

Position Overview: We are seeking a dedicated and organized Admin and Customer Service Representative to join our team on a part-time basis. This role will involve both administrative tasks and customer service responsibilities, with a focus on maintaining excellent communication with our customers and coordinating with our Amish team.

Key Responsibilities:

Administration & Data Entry:

Perform data entry for dairy cow sheets and conduct weekly analysis.

Handle applications and submit necessary forms.

Maintain calendars and schedule appointments.

Assist with human resources tasks, including handbook updates and paperwork.

Organize and manage our Google Drive.

Manage customer emails, calls, and texts.

Customer Service:

Answer calls, texts, and social media inquiries.

Coordinate with our Amish team for seamless operations.

Schedule deliveries and manage customer communication regarding raw milk herdshares.

Qualifications:

Strong organizational skills and attention to detail.

Excellent communication skills, both written and verbal.

Experience in administration and customer service.

Proficient in Google Drive and other office applications.

Ability to work independently and manage time effectively.

Why Join Us?

This is a unique opportunity to be part of a meaningful mission while working in a dynamic and supportive environment. If you are passionate about customer service and want to contribute to a company focused on sustainability and community, we would love to hear from you!

How to Apply:

Please submit your proposal on Upwork, including your relevant experience and why you would be a great fit for our team. Including a video is a plus! We look forward to connecting with you!