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Part-time Call Center Associate (Remote or On-Campus) - Unlock Your Potential

Remote role Full-time Open position

Join our dynamic Admissions team at The College of Westchester as a part-time Call Center Associate, where you'll play a vital role in shaping the educational journeys of prospective students. With flexible scheduling options, including remote and on-campus positions, you'll have the opportunity to thrive in a supportive and inclusive environment. No prior experience is required, as we provide comprehensive training to set you up for success.

As a Call Center Associate, you will be responsible for engaging with prospective students, scheduling college information visits, campus tours, and meetings with admissions counselors. Your exceptional people skills, caring motivational style, and strong communication abilities will enable you to build meaningful connections and drive admissions success.

To excel in this role, you should possess:

  • Dynamic, professional, and articulate telephone communication skills
  • A high-energy and caring personality with a strong work ethic
  • Excellent organizational and follow-up skills
  • A college degree or be currently pursuing a degree
  • Proficiency in technology, with experience in CRM being a plus
  • Ability to follow guidelines and compliance standards
  • Bilingual English/Spanish skills are highly desirable

We offer a competitive compensation package, including:

  • $17.00 - $21.00 per hour
  • 20-24 hours per week, with flexible scheduling options (Monday to Thursday evenings and Saturdays)
  • 401(k) matching, employee assistance program, parental leave, referral program, and retirement plan

If you're a motivated and compassionate individual who is passionate about education, we encourage you to apply. Please note that only selected candidates will be contacted for an interview, and we kindly request no phone calls. As a New York State resident, you'll have the opportunity to work remotely and be part of a vibrant team that values diversity, equity, and inclusion.

Take the next step in your career and apply now to become a vital part of our success story!

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