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Dental Front Office Insurance Specialist

Remote role Full-time Open position

Join our dynamic team at Dr. Support Dental Practice in Phoenix, AZ, as a Dental Front Office Insurance Specialist, where you will play a vital role in delivering exceptional patient experiences and driving practice success.

Job Summary:

We are seeking a highly skilled and compassionate Dental Front Office Insurance Specialist to join our growing team. As a key member of our front office team, you will be responsible for ensuring seamless patient interactions, managing insurance-related tasks, and contributing to the overall efficiency of our practice. If you are passionate about providing outstanding patient care and thrive in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional patient care and ensure a positive experience from initial contact to departure
  • Manage accounts receivable, including mailing monthly statements and sending accounts to collections as needed
  • Develop and implement efficient systems to streamline patient care and insurance management
  • Collaborate with our team to resolve challenges and improve processes
  • Prepare and submit documents and reports in a timely manner, meeting deadlines and providing regular updates
  • Collect payments at the time of service, schedule appointments, and respond to phone calls
  • Appeal denied claims and work closely with our team to resolve insurance-related issues

Requirements:

  • 5+ years of experience in dentistry, with a strong understanding of HIPAA regulations and dental safety guidelines
  • Excellent communication, interpersonal, and customer service skills
  • Ability to stand and sit for extended periods, with a flexible and adaptable approach to changing priorities

Benefits:

  • Comprehensive health insurance
  • 401(k) profit-sharing plan with company match
  • Competitive salary ($20-$28 per hour)
  • Dental benefits and continuing education opportunities

How to Apply:

If you are a motivated and patient-focused individual, please submit your application to join our team. We look forward to hearing from you!

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