Principal Sales Specialist, Amazon Contact Center Expertise

Shape the Future of Customer Engagement with Amazon!

Join Amazon as a Principal Sales Specialist and play a pivotal role in the rapidly evolving world of cloud contact center solutions. Based in Chicago, IL or Minneapolis, MN, you'll leverage your expertise to drive revenue and build strategic partnerships with organizations seeking to enhance customer experiences and operational efficiency. This is a full-time opportunity offering a competitive salary between $27-$40 per hour.

What You'll Do:

• Drive Revenue Growth: Identify and cultivate opportunities within a defined territory, engaging with diverse account teams and partners to achieve and exceed sales targets.
• Strategic Partnerships: Develop deep relationships with clients to understand their business challenges, objectives, and technical needs.
• Account Planning & Execution: Create and execute comprehensive account plans to drive revenue and achieve win/win outcomes.
• Solution Selling: Craft compelling value propositions that address specific client needs and demonstrate the power of Amazon Connect.
• Business Development: Lead business development initiatives within your territory, collaborating with Go-To-Market and Partner Development teams to expand market reach.
• Executive Communication: Prepare and deliver business reviews to senior leadership teams at AWS.

What We're Looking For:

• 4+ years of experience in enterprise software sales or business development.
• Bachelor's degree required.
• Proven ability to engage and influence senior leaders.
• Experience with dynamic processes within enterprise clients.

Bonus Points:

• 4+ years of experience in cloud sales, specifically within Customer Experience or Contact Center solutions.
• MBA degree.
• Experience driving modernization projects with technical and business partners, resulting in improved business outcomes.
• Experience with various new customer acquisition strategies.
• Strong understanding of the challenges faced by contact center agents, managers, and executives.

Why Amazon?

We foster a collaborative and inclusive environment where your growth is prioritized. We offer flexible work arrangements to support a healthy work-life balance and are committed to diversity and inclusion. You'll be part of a team that's shaping the future of customer engagement and making a real difference for our clients.

Ready to make an impact? Click the link below to apply!