Remote American Express Live Chat Data Entry Specialist

Job Overview:

We are seeking a highly skilled and detail-oriented Data Entry Specialist to join our team at American Express. As a Live Chat Data Entry Specialist, you will play a critical role in providing exceptional customer service and accurately capturing business needs. This is a remote, full-time/part-time opportunity that offers a competitive hourly rate of $35-$60 per hour.

Key Responsibilities:

• Collaborate with utility teams to outline, body, and capture commercial enterprise needs
• Grow information of voice of the customer methods and leverage the same to define and transform data within the Cornerstone Large Data Platform
• Design and build robust data model architecture to aid most fulfilling statistics processing and standardized metric definitions
• Deliver innovative solutions using big data and batch/real-time analytical answers, ensuring data quality and accuracy through intensive testing
• Offer guidance to enhance competencies and drive efficiency in computing programs using massive data ecosystem
• Proactively identify and automate manual tasks to improve best practices and efficiency

Requirements:

• Prior experience in customer service or data entry roles preferred
• Excellent typing speed and accuracy
• Strong communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in using computer applications and navigating online systems
• Flexible availability to work varying shifts as needed
• Hands-on development experience with Hive/Hadoop, Pyspark, Python, Shell Scripting Languages, and development launch management

What We Offer:

• Competitive hourly rate of $35-$60 per hour
• Remote work opportunity with flexibility to work from home
• Access to comprehensive training and support resources
• Potential for career growth and advancement within American Express
• Eligibility for employee benefits such as healthcare, retirement plans, and more

How to Apply:

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application today to join our team!