Remote Claims Writer (Airbnb & Booking.com) - Competitive Salary & Bonuses

Job Overview:

We're seeking a highly skilled Claims Writer to join our team at Workwarp, a leading hotel and vacation rental company based in Vienna, Austria. As a Claims Writer, you will play a crucial role in reviewing damage claims, tracking, and reporting on a weekly basis, ensuring seamless communication with our team and external platforms.

About Us:

At Workwarp, we manage a diverse portfolio of listings across Vienna and Austria, utilizing online platforms like Airbnb and Booking.com, as well as direct bookings. With over 5,000 guests welcomed every month, we're looking for a detail-oriented and proactive Claims Writer to join our team.

Key Responsibilities:

• Review images sent by our cleaning teams to identify and document damages
• Prepare and submit claims directly on Airbnb and Booking.com platforms
• Track and report on damage claims on a weekly basis
• Collaborate with our team to ensure efficient claims processing

Requirements:

• Experience with Airbnb and Booking.com is essential
• Proven track record in writing claims and negotiating with platforms
• Strong attention to detail and organizational skills
• Ability to work independently in a remote setting

What We Offer:

• Competitive salary with a negotiable base salary
• Performance-based bonuses (10% of claims sum)
• Flexible working hours and remote work arrangement
• Opportunity to work with a dynamic and growing company

How to Apply:

If you're a motivated and experienced Claims Writer looking for a new challenge, please submit your application. We can't wait to hear from you!