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Customer Service Representative (Remote) - Join Our Innovative Team!

Remote role Full-time Open position

Unlock a fulfilling career with Workwarp! We're seeking a passionate and customer-focused individual to join our remote team as a Customer Service Representative. As a key member of our organization, you'll have the opportunity to work with a diverse range of clients, including labor unions, credit unions, and associations, providing exceptional service and support. Enjoy the benefits of remote work while being part of a dynamic and growing company.

About Us: Workwarp is a rapidly growing company dedicated to providing benefits to labor unions, credit unions, and associations. With established relationships with over 20,000 union associations across Southern California, we're committed to delivering exceptional service and support to our clients. Our clients include police departments, firefighters, teachers, postal workers, and other labor unions.

Job Summary: As a Customer Service Representative, your primary responsibility will be to educate union members about the benefits available to them through their union affiliation. You'll provide personalized support, answer questions, and offer guidance on our range of benefits. While sales opportunities may arise, our focus is on providing value-added services, not cold calling. If you're self-motivated, customer-focused, and eager to learn, we want to hear from you!

Requirements: • Flexible hours • Fluent in English (Bilingual in any language is a plus)

What We Offer: • Competitive salary • Health insurance reimbursement (upon qualification) • Life insurance at no cost • Established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) • Comprehensive benefits package, including: • Free college classes for all members • Student Debt Reduction Program • Scholarship access for members and their children • Life insurance (in addition to our company) for all members • Roadside assistance for all members • Identity Theft Protection for all members

Join Our Team!

If you're passionate about delivering exceptional customer service and want to be part of a dynamic team, apply today! We look forward to building a successful future with you.

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