Remote Pharmacy Technician - Appeals Department

Unlock a Rewarding Career as a Remote Pharmacy Technician with a leading organization, offering a unique opportunity to make a difference in the lives of Medicare and Medicaid patients. As a fully remote role, you'll enjoy the flexibility to work from anywhere, with a competitive salary and comprehensive benefits package.

In this critical role, you'll work closely with patients, primarily focusing on Medicare cases, to resolve denied Prior Authorizations. Your responsibilities will include reviewing case information, gathering additional details, and preparing cases for pharmacists' final determination. You'll also communicate directly with elderly members, addressing their concerns and ensuring patient satisfaction through outbound calls.

Key Responsibilities:

• Process denied Prior Authorizations and prepare cases for pharmacists' review
• Communicate with patients, primarily elderly members, to address concerns and resolve issues
• Make outbound calls to resolve issues and ensure patient satisfaction
• Collaborate with pharmacists and other stakeholders to drive success

Requirements:

• Pharmacy Technician experience
• Excellent customer service skills
• Computer proficiency and ability to work remotely and independently
• Strong communication and problem-solving skills
• Attention to detail and ability to work in a fast-paced environment

Work Schedule: Monday to Friday, 8 AM to 8 PM (8-hour shift), with a preferred location in South or North Carolina, Arizona, Florida, or Alabama.

About Actalent: We're a global leader in engineering and sciences services and talent solutions, helping visionary companies advance their initiatives through access to specialized experts. With a network of almost 30,000 consultants and over 4,500 clients, we serve many of the Fortune 500 companies.

Diversity, Equity, and Inclusion: At Actalent, we're committed to diversity, equity, and inclusion, embedding these values into our culture through hiring diverse talent, maintaining an inclusive environment, and building a culture of care and recognition.

Equal Opportunity Employer: We're an equal opportunity employer, considering all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

We Want to Hear From You!

If you're passionate about making a difference in the lives of patients, apply today and join our team of dedicated professionals. Apply Now and let's build the future together!