Senior Manager, Channel Programs
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
Sr Channel Program Manager responsible for designing and executing global partner programs across both SaaS and hardware portfolios. Owns key initiatives including deal registration, incumbency programs, tiered pricing, and NFR strategies for partners and distributors. Oversees the annual partner satisfaction survey for both managed and longtail partners. Collaborates cross-functionally with sales and marketing to drive partner enablement and go-to-market success, while cultivating strong relationships with resellers, MSPs, and other channel stakeholders to accelerate revenue growth.
What You Will Do
- Work closely with channel ops when creating new partner programs to ensure operational requirements are designed and submitted properly.
- Develop reporting and dashboarding to support program initiatives and report back on success
- Work with global channel leaders in each theater to support a global distribution program
- Maintain the partner portal user experience & develop new strategies and operational processes around Deal Registration
- Support Sr Dr with special projects aligned to the Sophos GTM strategy
- Support project management initiatives with Distribution onboarding and API enablement.
- 8+ years of experience in developing and executing channel strategies in the cybersecurity or SaaS industry
- Familiarity with various cybersecurity technologies and their applications.
- Demonstrated ability to drive revenue growth and achieve channel objectives.
- Familiarity with tools like Salesforce, HubSpot, or similar platforms.
- Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels, including executive and C-level.
- Ability to use data and analytics to inform decision-making and optimize channel program performance.