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Email Marketing and SMS Specialist

Remote role Full-time Open position

About Us

Pomelo places the best offshore talent with top brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate.

About the Role

We’re looking for a Email & SMS Specialist with deep experience in e-commerce, Shopify, and Klaviyo to help manage the email marketing and SMS strategy for an e-commerce brand. Your primary goal will be to consistently improve ROI from email marketing efforts. You'll need to have exceptional organization, communication, and problem-solving skills to excel in this role. 

Responsibilities

  • Manage, plan, and oversee all Klaviyo emails + SMS flows, consistently A/B testing and iterating for performance optimization
  • Strategize, develop and execute monthly email/SMS and content calendars for campaigns
  • Oversee all Klaviyo reporting and analytics, regularly presenting data to the internal team
  • Track email performance on a regular basis and identify opportunities for improvement
  • Perform ad hoc administrative, business operations, and special projects tasks as needed

Qualifications

  • Bachelor’s degree in a relevant field
  • 3+ years managing e-commerce emails in Klaviyo and email/SMS marketing strategies
  • Professional fluency in English with excellent written, reading, and speaking skills
  • Access to a laptop/desktop with reliable and fast Internet connection
  • Ability to work in US time zone zone, Monday to Friday (8 hours per day)
  • Previous experience working the overnight shift

Benefits

  • Competitive pay, always in US dollars
  • Work remotely from the comfort of your home
  • Health & wellness benefit
  • Paid holidays and time off
  • Performance and referral bonuses
  • Global exposure to the world’s best companies
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