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Remote Veterinary Technician - Join the Pioneers of Pet Telehealth

Remote role Full-time Open position

Be part of a revolutionary team that's transforming the pet care industry with innovative, technology-driven solutions. As a Remote Veterinary Technician, you'll have the opportunity to work from the comfort of your own home, providing expert guidance and support to pet parents across the country. Our 24/7 Pet Help Line offers a unique chance to make a real difference in the lives of pets and their families, while enjoying a better work-life balance.

As a credentialed veterinary technician, you'll be part of a team that's pushing the boundaries of telehealth and setting new standards for the industry. You'll communicate with pet parents via phone, email, live chat, and video, helping them make informed decisions about their pets' care. You'll also contribute to the development of processes and procedures that will shape the future of veterinary support.

Key Responsibilities:

  • Provide expert guidance and support to pet parents via multiple channels (phone, email, live chat, video)
  • Help develop and refine processes and procedures for the emerging pet telehealth industry
  • Collaborate with a team of veterinary telehealth experts to deliver exceptional customer service
  • Utilize our proprietary software to maintain accurate records and stay up-to-date with the latest developments in pet care

Requirements:

  • Credentialed veterinary technician with at least 2 years of experience in a small animal practice (cats and dogs)
  • Access to a computer with high-speed internet and a quiet home office space (or ability to utilize a green screen for video telehealth visits)
  • Excellent customer service skills and ability to communicate effectively with clients
  • Willingness to learn and adapt to new technologies and processes
  • Flexible schedule with availability to work 3-4 shifts per week (daytime, evening, and/or overnight)

By joining our team, you'll become part of a pioneering company that's leading the way in pet telehealth. With unlimited potential for career growth and a commitment to innovation, this is an opportunity you won't want to miss. Apply now to take the first step towards a rewarding and challenging career as a Remote Veterinary Technician.

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