Solutions Architect
Matillion is The Data Productivity Cloud.
We are on a mission to power the data productivity of our customers and the world, by helping teams get data business ready, faster. Our technology allows customers to load, transform, sync and orchestrate their data.
We are looking for passionate, high-integrity individuals to help us scale up our growing business. Together, we can make a dent in the universe bigger than ourselves.
As we make our move into the Middle East, we are looking to add a Solution Architect to #TeamGreen based in Dubai to support our extensive growth plans in the region.
The Solution Architect at Matillion plays a key role in securing the technical win and maximizing ACV with prospective enterprise customers. This role is responsible for qualifying customer use cases, demonstrating how Matillion’s solutions solve their challenges, managing software trials, and driving business value through the platform. The Solution Architect is a consultative and adaptable team player who combines solution selling, technical expertise, and a customer-centric approach to engage in high-level technical discussions and foster long-term customer relationships.
What you will be doing;
Discovering Customer Requirements
- Diagnose technical and business pain, confirming root causes and negative consequences.
- Engage key stakeholders to confirm desired future state, mapping it to success metrics and business outcomes.
- Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams.
- Deliver tailored demos that align with business issues, decision criteria, and outcomes.
- Articulate how our platform solves customer challenges, differentiate against competitors, and verify with real-world proof points.
- Lead workshops or trials to validate solution fit with business objectives.
- Position competitive advantages to influence trial success criteria.
- Guide customer teams to integrate our solutions into their data stacks during trials while driving measurable business outcomes.
- Support technical aspects of credit sizing estimates.
- Document customer insights during the sales cycle to ensure a smooth handoff to TAMs for successful implementations.
- Actively support customer cadences and business review meetings ensuring platform adoption, achievement of business goals, and driving customer engagement.
- Identify and drive opportunities for upselling and expansion, ensuring customers realise value by increasing platform consumption through new workloads and groups.
- 5+ years in a customer-facing technical role, such as Solution Architect, Sales Engineer, or similar.
- Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections.
- Expertise in cloud computing platforms such as AWS, GCP, or Azure, and experience with Cloud Data Platforms like Snowflake and Databricks.
- In-depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB).
- Hands-on experience with technical problem-solving and integration technologies (APIs, Linux, SQL).
- Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.
- Experience with Matillion products and competitive ETL solutions.
- Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza).
- Familiarity with version control tools such as Git, and experience with Python.
- Degree in Computer Science or related field (or equivalent practical experience).
- Experience using Salesforce.