Product Manager - Reservation Sales

Revinate is an innovative hospitality tech company that is revolutionizing how customers manage their operations and enhance the guest experience. Our solutions leverage advanced technology, data analytics, and automation to improve efficiency and drive customer happiness in the hospitality industry. Role Overview Are you a strategic thinker with a passion for solving real-world problems and a knack for driving product innovation? Revinate is seeking a Product Manager to join our team and shape the future of hospitality communication. As a Product Manager at Revinate you'll lead Reservation Sales innovation. Drive the product strategy and roadmap for our Reservation Sales product, concentrating on developing and enhancing omnichannel solutions that streamline communication and optimize bookings for our customers. In this role, you'll be at the forefront of understanding customer needs, market trends, and emerging technologies like AI to deliver exceptional solutions. You'll work collaboratively with engineering, design, and cross-functional teams, ensuring our products not only meet but exceed customer expectations.

What You'll Do

• Own the Product Lifecycle: From identifying market problems through direct customer feedback to launching and optimizing solutions, you'll drive the entire product lifecycle with a strong focus on customer-centricity and data-driven decisions.
• Translate Insights into Action: Develop a deep understanding of the hospitality industry's communication needs, telephony trends (SIP, PBX, WebRTC), and AI/ML integration. Translate these insights into clear, actionable product specifications and user stories for development teams.
• Drive Adoption & Optimization: Analyze product usage and success metrics to drive adoption and continuously optimize features based on customer feedback and market changes.
• Collaborate & Influence: Work closely with development teams to ensure timely, high-quality delivery. Understand technical impacts and make informed trade-offs to balance delivery with customer needs. You'll be a key collaborator across internal and external stakeholders, fostering alignment and shared insights.
• Champion the Customer: Leverage the customer voice to prioritize feature development, distilling technical and functional requirements into key differentiators and benefits for our users.

What You'll Bring

• 3+ years of product management experience
• Experience in telephony and contact center, (SIP, PBX, WebRTC)
• Strong technical background and understanding
• Strong user experience and product sense
• Proven track record delivering against project commitments
• Solid quantitative and analytical skills
• Excellent oral, presentation, and written communication skills
• Resourceful, detail-oriented, and highly organized problem solver

Benefits

• Health insurance-employee premium paid 100% by Revinate
• Dental insurance-employee and dependents' premium paid 100% by Revinate
• Vision insurance-employee and dependents' premium paid 100% by Revinate
• 401(k) with employer match
• Short & Long Term Disability insurance
• Life insurance
• Paid Flex time off
• Monthly work from home stipend
• Telehealth access
• Employee Assistance Program (EAP)

$130,000 - $170,000 a year This salary range may be inclusive of several career levels at Revinate and will be narrowed during the interview process based on a number of factors, including (but not limited to) the candidate's experience, qualifications and location. Revinate values the flexibility of a remote workforce and the benefits of localized hiring. We focus on specific cities to foster local communities and enhance team cohesion, allowing employees to collaborate, attend local events, and build a strong sense of community and company culture. Candidates must be located in the city listed in the job application. Thank you! Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary. Important Security Alert We have been made aware of fraudulent activities involving individuals impersonating our HR team and offering fake job opportunities. Please be vigilant and ensure your safety by verifying all job offers. For Authentic Opportunities: Only refer to our official careers page on our company website. Your security is our priority. If you encounter any suspicious activity, please report it immediately. Stay safe and secure! You can confirm or inquire with any questions by reaching out to [email protected] #LI-Remote #LI-AE1 Apply for this job Apply Job! Apply to this Job