Business Intelligence Manager - Manheim Client Insights

The Business Intelligence Manager is a key member of the consultancy arm of Decision Support, the analytics and data science hub of Manheim. Decision Support provides actionable insights and data-driven solutions across the organization, bridging business operations and advanced analytics to support key functions like auction operations, product optimization, and consulting with OEMs. The team’s scope includes building and refining operational tools for auction professionals, optimizing dealer-facing platforms, and enabling smarter decisions with predictive and prescriptive analytics. By leveraging large-scale data pipelines, business intelligence, and statistical analysis, Decision Support ensures efficiency, innovation, and profitability across both digital and physical auction environments. In this role, the Business Intelligence Manager is responsible for developing industry and client-specific insights to strengthen relationships between Cox Automotive and client executive teams. This involves working closely with account directors and sales teams to provide insightful analysis and persuasive presentations for decision-making. The Business Intelligence Manager will handle complex data sets, identify patterns, and create compelling cases for change. This position requires delivering impactful presentations to executive and client audiences and aligning analysis with strategic account plans. This will require developing an understanding of the intersection of Manheim’s goals and our clients’ goals, our sales organization’s strategic plans for assigned clients, and the data sources available to help inform decision-making. PRIMARY DUTIES/KEY RESPONSIBILITES

• Stakeholder Collaboration: Collaborate with stakeholders from multiple functions to identify systemic issues and challenges facing key segments of the business.
• Investigative Methodologies: Identify and develop investigative methodologies for addressing issues and challenges.
• Project Management: Manage and execute large and complex projects from start to finish, ensuring all analytical processes adhere to established data governance standards and protocols.
• Consultative Delivery: Deliver manageable datasets, reports, and data-generated insights and recommendations with the potential for transforming business direction and decision-making.
• Infrastructure Development: Work with IT, Engineering, and other technical teams to shape and drive the development of Cox’s Business Intelligence infrastructure, including data warehousing, reporting, and analytics platforms.
• Metric Development: Develop new metrics to track the business and uncover previously unidentified trends.
• Process Improvement: Develop and recommend continuous process improvement initiatives for the Business Intelligence team.
• Data Gathering and Reporting: Utilize advanced tools, techniques, and processes for gathering and reporting data. Lead projects to gather data for needs analysis, support decision-making, and develop business-focused insights. Customize data fields to meet client/business needs and interpret data clearly and concisely.
• Analytical Thinking: Apply effective analytical techniques and tools to analyze organizational issues, determine root causes, and create alternative solutions. Use logic and intuition to make inferences about data and arrive at conclusions.
• Business Acumen: Understand economic, financial, market, and industry trends to improve organizational results. Analyze information from multiple sources to identify trends and assess business strategies. Articulate the implications of trends for broader organization.
• Consulting: Provide technical, process, or business guidance to clients. Understand client objectives and project scope. Monitor performance versus expectations and keep clients informed on progress and issues.
• Project Administration & Management: Use organizational methods, practices, and tools for managing projects. Estimate time and resources, identify dependencies, and document project meetings and status reports. Develop cost-benefit analyses and track actual versus planned costs.
• Other duties as needed or required

Required Experience & Specialized Knowledge and Skills

• Bachelor’s degree in a related discipline and 6 years of experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years of experience; a Ph.D. and up to 1 year of experience; or 10 years of experience in a related field.
• Automotive industry experience is a plus but not required.
• Strong analytical skills and ability to work with large data sets.
• Proficiency in tools like Excel, PowerPoint, Tableau, SQL, Snowflake, Access.
• Experience in strategic/consultative roles and presenting to executive audiences.
• Ability to work in a matrixed management environment.
• Travel – 20%

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