Fraud Specialist, French Market

We’re seeking a seasoned Fraud Investigator to help us support our claims advocates in their day-to-day work. You’ll utilise cutting-edge tools for fraud detection and investigation, while working with our Data Science team on creating processes and fraud deterrence tools. 

• Handle suspicious claims from end to end

• Support other teams like Underwriting and Compliance with fraud investigations Establish and maintain a professional working relationship with Lemonade Integral Staff

• Assist in the reporting, analysis, and investigation of policies suspected of fraud related to claims and underwriting

• Attend and provide essential fraud awareness trainings

• Prepare and submit initial and follow-up reports detailing all findings and actions taken on suspicious claims

• 5+ years of investigative claims experience, with a track record for being extremely customer-focused 

• High proficiency in reading, writing and speaking French

• Proven experience working with fraud investigations

• Experience working on fraud investigation for property claims,a big plus 

• Insurance Investigators certification, a plus 

• Ability to analyse data, plan case strategy, prepare case reports, and partner with Claims team members to prove or rule out suspect factors on property losses 

• Tech savvy and comfortable with advanced investigative tools

• Able to create and implement investigative processes

• Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture.