AI Agent Architect, Procurement

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Be at the forefront of bringing Agentic AI to procurement: automating intake, accelerating approvals, and transforming how enterprises manage spend and vendor decisions at scale.

 As a Solutions Consultant - AI Agents for Procurement, you will partner closely with enterprise customers to design, implement, and optimize AI agents that automate complex procurement workflows. You'll act as a strategic advisor and technical builder to customers to deliver real business outcomes through AI automation.

This is a high-impact role ideal for someone who thrives at the intersection of customer engagement, solution design, and AI-driven product development.

• Design & Build AI Agents: Work hand-in-hand with customers to understand procurement workflows and develop AI agents that solve their most critical pain points.

• Own End-to-End Implementation: Lead onboarding and implementation of AI agent-driven solutions, managing requirements gathering, process mapping, configuration, and deployment.

• Customer Strategy Partner: Advise customers on best practices, unlocking business value through automation and influencing broader adoption of AI within procurement.

• Feedback Loop into Product: Drive tight feedback loops with engineering and product teams. Surface customer insights, prioritize high-impact features, and guide the roadmap for our AI agent platform.

• Enterprise Stakeholder Enablement: Conduct training, documentation, and onboarding sessions to empower customer teams to self-serve and scale usage of Zip’s agents.

• Cross-Functional Leadership: Collaborate with sales, engineering, and product to ensure customer success and technical feasibility throughout the customer lifecycle.

• Agent Platform Innovation: Help shape the strategy and evolution of Zip’s AI agent framework through insights gained from real-world deployments.

• 4+ years of experience implementing procurement tools (ie. Coupa, Ariba etc.)

• Deep technical curiosity with ability to understand and influence how AI agents are built, tested, and improved.

• Excellent communication and stakeholder management skills.

• Proven ability to manage ambiguity, own outcomes, and move fast in startup environments.

• Bonus: CS, Engineering, or Math degree—or equivalent technical fluency.

  *No previous AI experience is required (we will train on this!)

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Equity in a hypergrowth company

• Apple equipment and home office budget

• Flexible PTO

• Team-building events and happy hours

• In-office meals and snacks 

• Medical, dental, and vision coverage

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!