Engineering Manager, Knowledge Products

About the Team

The Knowledge Products engineering team empowers our models to interact with external systems and data – for both read and write, unlocking valuable use cases for consumers and enterprises alike. Their work enables anything from connecting an enterprises’ entire knowledge store, allowing file uploads to be used as context, and building custom GPTs. Through these efforts, Knowledge Products is turning ChatGPT into a powerful, context-aware assistant that can work across the tools people use every day.

In This Role, You Will

• Lead a team building GPT products that connect to external services (e.g., Google Drive, Slack, email) with a focus on security, usability, and value.

• Partner with product, design, and research to define and deliver high-impact user experiences that blend LLMs with real-world tools.

• Drive technical execution and system design across complex integration surfaces and auth flows.

• Break down ambiguous product ideas into clear, iterative milestones and roadmaps.

• Grow and support a high-performing, collaborative team with a strong engineering and product culture.

• Ensure privacy, security, and trust are foundational to all experiences.

• Contribute to team strategy and help define the future of connected intelligence with GPT.

You Might Thrive in This Role If You

• Have 4+ years of engineering management experience,

• .Have strong technical expertise in backend, frontend, or full-stack development, with experience building enterprise-oriented features.

• Are experienced in building for enterprise users.

• Are comfortable working with A/B testing, funnel analysis, user segmentation, and personalization techniques.

• Have experience using analytics tools (SQL, Amplitude, Looker, or similar) to guide product decisions.

• Are passionate about AI and excited to work on bringing cutting-edge AI technologies to millions of users.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.