Lift Contract Compliance Officer
About the role
We have an exciting opportunity for a Contract Officer to join our Asset Compliance M&E team in Oldham on a permanent basis. This is a full-time role working 35 hours per week and offers hybrid working, three days will be spent working from our Oldham office and two days working remotely.
We are a committed team, striving to provide exceptional, customer-focused service. Our team specialises in overseeing lift servicing, LOLER requirements as well as overseeing breakdown and repair services ensuring compliance.
Taking the lead in operational meetings with Lift Contractors is an essential part of the role to review quoted works and service schedules.
As a Contract Officer, you will support the Contract Manager to manage a defined group of contracts delivering asset compliance services, ensuring The Guinness Partnership (TGP) assets comply with relevant regulations & legislation contributing to customer safety, satisfaction, and value for money. Collectively delivering multi-million-pound projects, an understanding of CDM regulations, health and safety, and project management experience is advantageous.
What we’re looking for
We are a customer-focused organisation, we know that how we do things is just as important as what we do. You will not only be a friendly and knowledgeable Contract Officer, but you will also have great customer service skills and the ability to work on your own initiative. Previous experience of supporting the management or delivery of asset compliance contracts is highly desirable. You will need to have great attention to detail and experience of analysing data to identify improvements required. You will also be able to demonstrate:
- The ability to gather information, diagnose problems, draw logical conclusions and suggest practical solutions.
- Experience of complex data analysis ideally using advanced Excel features such as pivot tables, v-lookups, and macros.
- Knowledge of budget management and experience of raising orders, overseeing a budget.
- Experience of building and maintaining relationships with contractors, tenants and staff across different functions.
- A good understanding of statutory and regulatory requirements relating to asset compliance (within social housing preferable).
- Hold a relevant compliance qualification or equivalent experience.
- Good written and verbal communication skills.
- A sound understanding of financial controls.
- Contract management experience – essential.
- Demonstrates ability to performance manage contractors in line with SLAs and KPIS.
- Knowledge of in-house systems, such as Everbridge, CRM, Power BI – desirable.
- Able to demonstrate Guinness behaviours.
Please review the Role Profile and submit an application, including a personal statement and CV in one attachment.
INDTGP
REEDTGP
TJTGP
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Originally posted on Himalayas
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