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[PART_TIME Remote] Customer Support Representative - Turkish

Remote role Full-time Open position

We are currently looking for a skilled and motivated Customer Support Representative - Turkish! We believe in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. This position comes with an attractive salary of a competitive salary.

 

 

Description: • ModSquad has partnered with a leading music streaming service and we are seeking enthusiastic and dedicated Customer Service Representatives to join our fully remote team. • As a member of this team, you will be the first point of contact for customers, helping them navigate the platform, troubleshoot technical issues, and ensuring they have the best possible listening experience. • Specifically, you will be responsible for responding to customer inquiries via inbound messages in both Turkish and English. • If you have a passion for music, excellent communication skills, and a knack for problem-solving, apply today! Join us in delivering top-notch service to millions of music lovers worldwide. • Please note: In order to ensure adequate proficiency, qualified applicants will have to complete language assessments in Turkish and English. Requirements: • You have strong desire to create a unique experience for each individual customer. • You truly enjoy providing exceptional Customer Support and can quickly identify all/any issues the customer may have. • You've provided Customer Support via inbound web messages in the past. • You've provided web messaging support to 3-5 customers at the same time. • You are professional/business level proficient in Turkish and English. Benefits: Apply Job!

 

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