Customer Success Manager, Smart City (Remote – Mid-Atlantic Area)

Employer Industry: Waste Management Technology Why Consider this Job Opportunity... - Salary up to $100k - Opportunity for career advancement and growth within the organization - Work remotely in the Mid-Atlantic Area - Fully paid medical premiums for all full-time employees and their dependents - Unlimited Paid Time Off - Supportive and collaborative work environment What to Expect (Job Responsibilities): - Ensure government partners fully adopt, use, and leverage the RUBICONSmartCity software - Build relationships with government staff and municipal leadership - Advocate for the customer and balance internal and external stakeholder expectations - Analyze data and create visualizations to support decision-making - Provide excellent customer service and support to SaaS clients What is Required (Qualifications): - Minimum 8 years of work experience - Experience in account management or customer success - Knowledge within the sanitation industry - Tech-savvy with experience in SaaS technology - Strong communication and organizational skills How to Stand Out (Preferred Qualifications): - 2 years of routing and logistics experience - Experience with artificial intelligence and machine learning - Strong data analysis skills using Excel, PowerBI, or other tools #WasteManagement #CustomerSuccess #TechSavvy #RemoteWork #CareerGrowth At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employerShow full descriptionCollapse Apply To This Job Apply Job! Apply to this Job