Insurance Follow Up Rep
The posted compensation range of $15.49 - $21.30 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.Requisition ID 2025-414637 Employment Type Full Time Department Insurance Services Hours/Pay Period 80 Shift Day Weekly Schedule M-F Remote No Category Accounting and FinanceResponsibilitiesExpectations:
- Follows-up with insurance payers to research and resolve unpaid insurance accounts receivable; makes necessary corrections in the practice management system toensure appropriate reimbursement is received for all FMG providers.
- Identifies potential trends in denials/reimbursement by payer or by type, denial reason, or coding issue and reports to supervisory staff for appropriate escalation.
- Documents all activities and findings in accordance with established policies and procedures; ensures the integrity of all account documentation; maintains confidentiality of medical records.
- Maintains current knowledge of internal, industry, and government regulations as applicable to assigned function.
- Establishes and maintains professional and effective relationships with peers and other stakeholders.
- High School Diploma or GED equivalent
- Knowledge of insurance follow up process, clinic operations, general office principles, medical insurance, payer contract, and basic medical terminology and abbreviations, regulatory/reporting requirements
- Excellent customer service, attention to detail, and the ability to maintain confidentially of medical records
- Two years of revenue cycle or related work experience that demonstrates attainment of the requisite job knowledge and abilities.
- Graduation from a post-high school program in medical billing or other business-related field